Terms and Conditions
Booking PolicyA valid credit card is required at the time of booking to secure the booking.
Person making the booking must be 18 years old or over.
Deposit PolicyCredit Card is held as security for booking and a pre-authorisation may be processed.
Cancellation PolicyNote: Majority of the year there is a 2 week cancellation period with the exception of Christmas/Easter and special event long weekend periods where this is extended to 4 weeks. 4 weeks cancellation period is applicable to these dates - Between 24th December to 15th January, May races week and all long weekends. Folk Festival Labour Day Long weekend is another exception and a 40% non-refundable deposit is required at the time of booking.
If cancelled or modified up to 14 days before date of arrival (or 4 weeks - see above dates), no penalty will be charged (with the exclusion of the $20 admin fee see below). If cancelled or modified later or in case of no-show, the following penalty charges apply:
Reservations of 5 nights or less - 100 percent of the total price of the reservation will be charged for each number of rooms booked
Reservation of 6 nights or more 50 percent of the total price of the reservation will be charged for each number of rooms booked
No Show PolicyIf no cancellation has been made and you fail to show up at the property, we will charge the full amount of the booking for each number of rooms booked plus a administration fee of AU$20.00.
Child PolicyRanges from $25-$30 per Extra Adults/ Children
Studio Cottages $25 extra adult/child
Besford Cottage $30 extra adult/child