Terms and Conditions

Booking Policy

A valid credit card is required at the time of booking to secure the booking.
Person making the booking must be 18 years old or over.
Oceana on Broadbeach does not seek nor does it accept Schoolies Festivals bookings/reservations. Check our website, www.oceanaonbroadbeach.com.au for more details.

Deposit Policy

1. For confirmation of bookings we will need a deposit of from $350.00.
2. This can be paid by Master card, Visa or Amex (surcharge of 2%), or by direct transfer
3. Balance of account should be paid on arrival, or prior to arrival date.
4. If booking is cancelled within 7 days there will be no refund to the deposit paid
5. All cancellations will incur an administration fee of $50.00 per room
Bank Account Details are: BANK: SUNCORP, BSB: 484799 Account No.: 16633 9700. Please reference your name when payment is direct transfer.

Cancellation Policy

We require 7 days notice for booking cancellation, 14 days for bookings using promo codes, 28 days during the Christmas/January school holidays period, i.e. 22DEC - 27JAN, otherwise the amount equivalent to one night rate for the number of rooms booked will be charged to the credit card provided.
All cancellations will incur an administration fee of $50.00 per room

No Show Policy

If no cancellation has been made and you fail to show up at the property, we will charge $350 plus an administration fee of AU$50.00 per room.

Child Policy

Child over 12 is considered as adult.
Child aged 2 and under is free, provided no extra bedding is required. If extra bedding is required, Cot Charge: Minimum of $80.00 or $80.00 per week.
Rollaway beds, including linen is $80.00 per week.

Other Conditions

Credit card and ID must presented on arrival. Pre-auth from $300.00 is required for all check-in guests. From $700.00 for the 3 and 4 bedroom mini sub pent house and sub penthouses.
The price quoted is for 2 people in the one bedroom, 4 people in the two bedroom apartment, 6 people for the 3 bedroom mini sub pent house, and 8 for the 4 bedroom sub penthouse.
Any additional person will be an additional $35.00 per person per night, minimum $80.00.