Alto Hotel On Bourke

I very much enjoyed my stay. Unlike most large hotels, this felt like it had been designed by people who stay in hotels. The room was not large but was well designed, had everything that was needed and included often overlooked features such as excellent lighting and cutlery, crockery etc for in-room meals. The free wireless internet and access to a coffee machine at all hours were also greatly appreciated.

We found the location to our satisfaction, booking in and out (Reception) easy, A -Lounge staff not so welcoming, but breakfast suited our needs. If we visit Melbourne again we would consider staying at Alto on Bourke.

The location was good. A bit noisy for our liking

We stayed at Alto with the first half of our stay being business, and the second half, holiday. It is wonderfully convenient for the city and the SkyBus. We were able to catch trams right outside, had shopping and food on our doorstep and a major transport hub a stones throw away. We liked the room - although not the view of the wall - but we weren't in the hotel during the day. Loved the reading room, and the free WiFi and coffee. Parking is available at night, right outside so long as you are away promptly in the morning, so that is another benefit. I couldn't remember what package I had booked, and we did ask about breakfast at check-in, and were told we hadn't booked that. On check-out we were told we did have breakfasts included, so had not been able to make use of that for 5 out of the 6 mornings, which was a bit of a disappointment. The staff, for the most part throughout the hotel, restaurant and room staff, were absolutely excellent. Friendly and helpful. We would stay here again, and have already recommended it to colleagues. While our room was half the size of the RACV hotel rooms, it was also half the price, and the thing that encouraged me to make the booking was the free WiFi.

This was my second stay at Alto, and I don't see any reason to try anywhere else when I visit Melbourne. The rooms were extremely clean and comfortable. I especially like the ability to drop bags off before and after check-in/check-out, 24 hr reception and the complementary coffee machine. Thankyou Alto.

This time around I had a very short stay, only checking in at 10:30/11pm and checking out at 9am. I had a fundraiser breakfast to attend at the RACV City Club just two blocks up, so I knew the location would be perfect. The big shower was great, and the bed was so comfortable, I fell asleep as soon as my head hit the pillow! It would be nice if the parking was slightly closer and/or undercover, but otherwise, I am always very happy to stay at Alto.

Very good thanks

This was the second time we stayed at Alto. We found the location very suitable for our needs and central to everything. Very happy.

nice stay

Friendly, helpful staff. Ideal location for football at Etihad Stadium. Room is compact but adequate for 4 adults.

Jon and l both loved staying at Alto could only say good things Kind Regards Anne Fleming

Truly perfect! Thanks!

Very nice and convenient, well equipped room, and free coffee is a nice touch. Thanks a lot!

Excellent thank you. Hard to fault

Efficient, good online booking experience, friendly reception and restaurant staff. Really REALLY like the default no air-conditioning and opening windows. Like the free wi-fi as well, no problems around it, all worked beautifully.

Great location and excellent value for money

Incredibly convenient near Southern Cross Station, across the road from the Melbourne Hub. On tram line. Outstanding attention to detail as an eco-friendly hotel. Great little lounge for reading, library with books to swap or just take or leave. Great free coffee machine. Adequate, healthy continental breakfast.

A great experience as usual. Looking forward to another stay in June with eggs benedict for breakfast. Told our brother and sister-in-law about the Alto Hotel and they will be joining us in June.

Absolutely a pleasure to stay at Alto. Would definitely recommend to friends and family and would stay again next time I'm in Melbourne! I love the green/environmental aspects you guys have developed as part of the hotel. Great stuff!

overall experience good. have stayed twice previously all in spa rooms. felt room 401 to be the best. had to haggle at reception when checking in. booked on-line & thought that breakfast was included. we felt price was a little high having to pay breakfast on top of accommodation. had to ask for paper to be delivered when price included morning paper. once having checked in all good. room v/clean & bed made each day. breakfast v/good & breakfast experience pleasing. staff very friendly & helpful. coffee machine a very good investment & much appreciated. personally i would like to see return of the spa breakfast package deals which included brakfast. as the spa room is probably premium accomodation breakfast should be inclusive

Very pleasant stay, great breakfast and coffee, rooms quite small and no natural light. Very good location. Loved Bourke street.

We had a wonderful time and the hotel was very impressive

We enjoyed our stay at Alto, and I was pleased with how quiet the room was in spite of being in the city. We were comfortable, and our 3-year-old son enjoyed the hot chocolate drink available in the lounge almost everyday we were there. All the staff we encountered (front desk, cleaning staff, food staff) were great. It is more expensive than other hotels, but we liked supporting a green hotel. Keep it up!

Comfortable and quiet room; helpful and pleasant staff at reception and in breakfast room ; umbrella in room very useful as it was raining that night and following morning; charming building.

Fantastic. Great staff , good breakfasts and ideally located for public transport links

We very much enjoyed our stay at the Alto. The staff were all very helpful and courteous, while the room was very pleasant and spotless. Thank-you, we intend to stay again.

Only complaint, upon checking in we were told breakfast was included by desk staff, but upon attending breakfast we were told it was not included, otherwise overall very good

Convenient location for Skybus and other CBD office areas

It was very good. The girls at reception on arrival were very friendly helpful and accommodating to 2 tired travelers off a long haul flights. Top marks to them

We enjoyed our stay at the Alto. The room suited our family size - not very spacious but quite cozy. The location was also conveinent. The complimentary coffee was great. Although we didn't get time to use the other facilities offered a the hotel (relaxation and the gym). It was our first time but we hope to be back again. Thank you.

Always happy to stay there, like the atmosphere and convenience.

Once again a great stay at Alto. Am looking forward to booking my next trip, thinks once again Alto.

Great location and really nice people. Thanks for taking care of us :)

Very happy with the room, parking was easy to organise and well located, great service.

Staff were very friendly and helpful, rooms clean and perfect location for train travellers

Very nice and clean, great to be able to use stairs instead of lift. Staff were very helpful and friendly. Also loved the relaxation room.

Polite & helpful staff, great room & facilities.

Wonderful! I always feel safe and welcomed when I stay

Had a great time. The hotel was great. Staff were very helpful. Bed was comfy. Furnishing was good. We would book again.

Very comfortable and spotlessly clean. Have recommended Alto to many people.

Friendly and helpfull staff, great breakfast, clean rooms and good facilities

No real issues at all

Seamless

Compliments to the hospitality staff in the kitchen during evening and breakfast service.

We enjoyed our stay. The hotel has a very relaxed, friendly atmosphere. The dining room and library are cosy and comfortable. The decor was very attractive and modern but the character of the old building had been maintained which we really liked.