Bestwestern Airport Motel and Convention Centre

Excellent, helpful drivers, quick chec in, delicious food, comfy bed. First room I was in smelt of smoke, instantly moved. You do need to make it clear how to call from airport without a cell ph. I had to wait 15 mins for help at the visitors desk before being told the # to dial as he was chatting to his friend.

Excellent service and close to airport. I have stayed twice now due to international flights requiring a night in Melbourne.

very relaxing nothing was a problem to any of the staff that we meet on our visit. Rooms very well appointed and well very clean. Great to have complimentary shuttle bus with very helpful drivers. A GREAT EXPERIENCE. COMPLIMENT TO ALL THE STAFF.

Staff were all polite and made me feel good. Thankyou

Restaurant food was very good.

Fine

Very good, perfect for what we needed

VERY GOOD FACILITIES AND SERVICE

only problem was the hot water was being fixed when we arrived, my daughter had to take a shower in another room, but all was well by morning.

Desk staff were very helpful, courteous and efficient. Restaurant staff helpful and pleasant. I've had better Caesar salads in Australia for less cost. Like the fresh air access in room. Bed and pillows not comfortable. Room and bedding very clean but not the floor.

Excellent

Compared to other motels in the Bestwestern chain, this motel is fantastic. It was very clean, it has a great sized TV and a DVD player which many dont provide.. The meal in the Restaurant was absolutely beautiful. Thanks so much for a terrific stay and for the use of your courtesy bus to the airport. We were in room 55.

we have stayed 3 times now, great service all round every time, thanks

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Super friendly staff. Airport transfer was great, with excellent help of the driver with our bagage. Clean and comfortable room and friendly desk personell.

I have been staying here on a regular basis since approx Nov 2011. I stay here when I have to either pick up or drop my daughter off at the airport when she goes home to New Zealand for a visit in the school holidays. I like the location and most importantly I really appricate the drop off service to the airport and the shopping Mall. Do you do drop off to the Essedon DFO i would like to go there next time?. The food although a little pricey is wonderful the staff are more than happy to help. I really enjoy my stay there and so does my daughter she is 6.

wonderful restaurant

It was pretty much as expected. Adaqute room and facilities. We were very disappointed with the price of the restaraunt (and instead went down the road to the pub) and we were also left waiting over 25 minutes for the pickup shuttle which reportedly comes at least every 10-15 minutes.

Very happy, enjoyed my stay

We arrived past midnight in MEL with old folks and young children. Waited for a while for the shuttle to arrive. But the staff was friendly and helpful. Staff even stopped by a convenient store for us to buy some food stuff. The check in was fast. Room was clean with very comfortable beds and sufficient pillows and blankets. Well equipped room. However, spread for buffet breakfast could be better.

was good

Excellent staff.

Very comfortable amenities and bed. Had difficulty working out how to operate air con. window only opened a tiny bit and curtains wouldn't close properly. Otherwise very happy with stay. Thank you

I was pleased with everything at your motel. The staff was friendly and helpful. I have stayed at many motels and hotels in my lifetime and the stay at your establishment was certainly one of the best. I have booked another stay at your motel for this coming Saturday, March 10th, to see my sister-in-law (82yrs) off, to return to Greece. The only flight from my home in Wagga Wagga, NSW to Melbourne is on Sat. March 10th is at 7:40am, arriving about 8:50am in Melbourne. The overseas flight isn't until the next day , Sunday,at 4:45pm! If at all possible I would appreciate having access to the room earlier than 2PM. Would this be possible? I would like to take my guest into Melbourne and we would appreciate being able to settle in before going into the city.. I intend coming directly to the motel after we land so we can leave our luggage in our room instead of leaving it at the airport or taking it into Melbourne with us. We may be arriving therefore, about 10am. Will it be possible to have our room soon after that? Our booking number is 834 893. Thank you for your consideration to this matter. Barbara Sarantakos

great stay food very good

Very good option for travellers needing overnight stay before flying out of Melbourne. Staff were very helpful, restaurant very good and reasonable prices, room comfortable, transit bus system works well.

Great, easy stay! Newly refurbished room!

The staff were really helpful - loved the free shuttle!

H

Excellent! I loved the fact that the info desk at the airport gave me the 103 number without looking it up and the pick up was pretty fast. The Australian adaptor at the reception... what could I do without such thoughtfulness? The breakfast was refreshing. Keep it up and stay the Best!

Family room was too crowded with the beds - was expecting a little more space. Car parking was a problem - it would have been nice to be able to park closer to the room. Parking bay size was quite tight as well. Many of the cars parked didn't appear to be connected to the surrounding rooms. I would have preferred a room further away from reception where car parking wasn't a problem.

Very convenient if you want a place to stay near the airport

loved every minute

Enjoyed our stay even though it was brief. Shower could be a little better in terms of pressure & heat.

Very impressed. Complimentary 24 hour Airport Transfer service is a major plus. We will be recommending to friends and family.

we will be back staff very good gave time to talk to us

your breakfast is always a good start to the day- a good selection-staff very friendly this is the best part of the stay with you-

Excellent

Love staying here, great value for money and the staff are friendly and very helpful right from booking a room through to the bus driver !! Meals were delicious !! All staff went out of there way to assist with anything we needed.

I have made two single-night stays at your hotel during transits through Melbourne airport in January. It is conveniently close to the airport, the free shuttle is great and the location in a quiet neighbourhood suits me. On the first visit I was hungry and especially enjoyed the delicious full buffet breakfast. I couldn't get wireless email to work on my first visit despite helpful kind advice from front desk but that wasn't a big concern

Excellent service and meals. Total value for money. And the pickup and drop off service is exempt. I will be staying regularly, even if only for Melbourne visits.

only stayed one night however, staff were friendly and very helpful.

We enjoyed our stop over - a little disappointed that the Restaurant was closed and the pick up from the Airport on our return took some time.

The reception staff at this motel are particularly helpful and efficient. Excellent ambassadors that set the tone for a tremendous stay.

Straightforward & predictable, which is just what a traveller wants