Frequently Asked Questions - Carmel at Sorrento mornington peninsula
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What are the reception hours of Carmel at Sorrento ? |
9:00am to 5:30pm.
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What is check-in and check-out times for Carmel at Sorrento ? |
Check In Time is 2:00pm, Check Out Time is 10:00am.
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What is the phone number for Carmel at Sorrento ? |
+61359843512
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What city Carmel at Sorrento is in ? |
Mornington peninsula.
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What is mailing address for Carmel at Sorrento ? |
142 Ocean Beach Road sorrento victoria 3943 australia
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Does Carmel at Sorrento have Wifi ? |
YES, WIFI is available at Carmel at Sorrento.
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What credit cards are accepted by Carmel at Sorrento ? |
Visa , Mastercard , American express , Diners club
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what time is check-in? |
Check-in is at 2pm, early check-in can be arranged for a fee, but is subject to availability
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What time is check-out? |
Check-out is at 10am, late check-out can be arranged for a fee, but is subject to availability
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Do you have room service? |
Carmel At Sorrento does not have room service facilities, you can however purchase a chef experience and our resident chef will come to your apartment to cook a 3 course meal.
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Is there a restaurant at your hotel? |
Carmel At Sorrento does not have a restaurant within its complex, as it is in close proximity to some of the best restaurants in Sorrento.
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Do i need to reserve parking? |
Carmel At Sorrento has secure underground parking that requires no reservation. When you book a stay with us you'll receive access to the car park for 1 car if you require a second car park the fee will be $25 a day please contact reception to ensure that second spot.
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What time is reception open? |
Low season: 10am to 3pm
high season: 9am to 5:30pm
Reception can be contacted 24/7 via phone 03 59843512
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Is there anywhere to store my bicycle or surfboard? |
When you book a stay with Carmel At Sorrento, you will have access to a secure storage cage where you can store your, bicycle, surfboard, scooter etc.
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Do you accommodate for small children? |
Carmel At Sorrento is family friendly accommodation, we can provide a cot in your room for a fee and if required 1 bed can be spilt into 2 king singles, please contact to reception to discuss.
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Are the rooms adjoining? |
Carmel At Sorrento has six, 3 bedroom apartments, these apartments are not adjoining.
When you book a 3 bedroom apartment, you will have access to the 3 private bedrooms within this apartment as well as the 2 full bathrooms and the dining, living and kitchen facilities all within the apartment your staying in.
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Is there public transport near by ? |
There are 2 bus stops outside Carmel At Sorrento's ocean beach road entrance. one is travelling to frankston and one is travelling to portsea. This bus route is the 788, please see our staff at reception for a copy of the timetable.
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Is there wifi? and how much does it cost? |
Carmel At Sorrento has premium high speed wifi for each apartment that is free of charge.
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is there a BBQ in my apartment? |
Each apartment has a fully equipped BBQ on the private balcony, purchase a locally sourced meat pack along with your booking to cook up a storm!
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Do i have to pay for movies and TV? |
Carmel At Sorrento has free unlimited Foxtel and Netflix (must sign in with your own account for netflix)
The movies on Foxtel are free, they do however have a pay per view movie section that will charged to you account if purchased.
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Is there a sound system in my apartment? |
In each apartment under the TV there is a Yamaha sound bar which can be paired with Bluetooth
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Can i cancel my booking? |
Carmel At Sorrento has strict no cancellation, no refund policy.
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