48 reviews from guests stayed at Whitsunday Terraces Resort
Rating 9 out of 10 5 Golden Orchid Driveairlie beach cbd, queensland, australia4802
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We love whitsunday terrace will recommend it to everyone and will return
Susan from Mackay, Australia 29 March 2016
Thank you for the review, glad to hear you enjoyed your stay and we will see you again soon
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Had a lovely time. Room was great. Reception staff wonderful. View wonderful. Lucky enough to get a requested and got a renovated room.
Thank you. Will return
Cherie from Sydney, Australia 16 February 2016
Thanks for the feed back, Glad to hear you enjoyed your stay.
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Second visit, lovely spot, very relaxing
Phillip from St Helens, Australia 13 January 2016
Thanks for the great review and we hope to se you again soon.
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Very good
Lawrence from Airlie Beach, Australia 06 December 2015
Thanks for the review Lawrence.
We look forward to seeing you again soon
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Ideal location with a great view. Staff extremely helpful would definitely go back!
Hayley from Tahmoor, Australia 16 September 2015
Thanks Hayley, we look forward to seeing you soon, thanks for the great review
Kind regards
Katie
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A large room with a fantastic oceanview.
Friendly staff, Parking close to the rooms
Aneas from Au Hallertau, Germany 25 August 2015
Thank you Andreas for your great review, we look forward to seeing you again soon
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Lovely views, nice pool and spa and bar with a view.
Lynette from Devonport, Australia 08 July 2015
Thank you Lynette, glad to hear you enjoyed your stay. Hope to see you again
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Very comfortable little room perfect for what we needed. Would stay again!
Mikaela from Mackay, Australia 28 June 2015
Thanks for the great review, and we are happyt that you enjoyed your stay. We look forward to seeing you again soon.
Kind regards
Katie
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Overall we loved our stay. Beautiful views, great location (The hill nearly killed me i swear!)
Only negative is that the bed was not made when we arrived... it was 'half made' - sheets were clean etc. but was not properly made in that he sheets were a bit messed up
Tom from Melbourne, Australia 20 April 2015
Thank you for your review Tom. I am glad you enjoyed your stay.... Sorry that the beds was not made when you arrived, you should have let me know and I would have been happy to send house keeping up to fix up for you. We hope to see you again soon.
Kind regards
Katie
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Close to the venue,clean and excellent view !but those stairs were a bugger after the racing ! Way too many !!
Shame we could'nt stay longer to have a look around so we could see what Airlie has to offer.
Will have to do that.
Lyn from Townsville, Australia 01 April 2015
Thanks for the review Lyn and I am happy to hear you enjoyed your stay.
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Excellent, Staff and Cleaning Staff!
Have come back to here 4 times now,after staying at other resorts in the same area, and still come back where we are happy and always enjoy our stay! Great repore with Kate and Tony, and were only too happy to make our stay even better! our Unit has spectacular views, and will definity be back to Unit 35 again!
Herbert from Golden Beach Caloundra, Australia 23 February 2015
Thanks for the review Barry, see you next year :)
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Our second stay here, love the location mostly as it is a short stroll to the main street of airlie, not too far up the hill that it will kill you to walk home. The units are comfy and clean, with all that you need to provide for yourself for a few days, and the view from the living room of our unit this time around was nothing short of spectacular!
DAVE from Mackay, Australia 04 February 2015
Thank you for your review and so glad to hear it was you second visit. Look forward to welcoming you on your 3rd! Kind regards
Katie
Thanks for the review, yes the parking is limited. There is 1 car parking space per lot, as in unit 13 and 13a have 1 car parking space. Agreed not very well thought out when the building was built, but the council did put additional street parking in for us. As so happy to hear that besides the parking that you enjoyed your stay and we hope to see you again. Kind regards Katie
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Unit 28 is wonderful! Highly recommended. However, the presence of a public bar near the guest pool isn't always family friendly. Otherwise, we have thoroughly enjoyed our stay and will recommend the resort. Thank you, Kate and Tony.
Raul from Brisbane, Australia 03 January 2015
Thank your for your review it was great to meet you. Happy New Year
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My expectation of Whitsunday resort weren't very high, due to other reviews i had read.. but i was very pleasantly surprised! The room was very spacious, clean and had an amazing view looking out onto the ocean! Located right in the heart of Airlie, older travelers may struggle with walking up the huge hill though lol! Rooms are a little dated, but all in all very good value for money and would def stay again!
Kerryann from Gold Coast, Australia 30 December 2014
Thank you for your review Kerryann. All the apartments are individually owned and furnished. I appreciate your feed back as it give another persons perspective to go back to the owner with. Glad you enjoyed your stay and we look forward to seeing you again soon
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Had a very enjoyable stay - loved being so close to Woolworths and Main Rd, plus the waterfront view was superb (especially for the price!)
Katie from Sydney, Australia 12 December 2014
Thank you for your review and I am glad you enjoyed your stay. We usually do supply a tea towel, I apologise for the error. Hope to see you again soon
Kind regards
Katie
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Beautiful view, great room, wonderful staff we had a fantastic weekend thank you very much.
Sue from 4740, Australia 10 November 2014
Thanks for the review Sue, See you again soon
Kind regards
Katie
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Really loved it. Great location. Great room. Great staff
Cassana from Melbourne, Australia 07 October 2014
Thank you for your review, we are glad you enjoyed your stay and hope to see you again
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Fantastic location, perfect views and great price !!
Pauline from Mackay, Australia 03 October 2014
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It's all about the location, close to everything. Friendly staff.
Sayan from Chiangmai, Thailand 15 September 2014
Thank you for your review Sayan
We look forward to welcoming you back soon
Kind regards
Katie
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We arrived at the Terraces for an anniversary weekend. The staff were fantastic and very friendly. The room was spacious and excellent value for money. The view from the balcony was beautiful. The only downside to the accommodation was that we stayed in Florins, which is located right at the top of the hill. My calf muscles are still sore from walking to and from the apartment each day. If you are planning on staying at the Terraces, I would suggest that you ask for a room close to reception. Other than that, the location is incredible. The Terraces even has a bar and live entertainment on Saturdays and Sundays which we really loved. It was a great stay, and we would definitely be back again!
Natalie from Brisbane, Australia 03 September 2014
Thank you for your review, so glad you enjoyed your stay. Look forward to seeing you again soon. Kind regards Katie resort Manager
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Thoroughly enjoyed our stay. Good value for money and in a perfect location. Beautiful views and have already recommended to friends and family. Would definitely rebook if we holiday at Airlie again.
Rudy from Sydney, Australia 22 August 2014
Thank you so much for your review, we look forward to seeing you again soon
Kind regards
Katie
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I stayed here about 10 years ago and although it could do with a lick of paint and a bit of a facelift the views and value for money more than make up for it. Parking still an issue but you'd need to knock the whole place down to fix it..
Tim from Cairns, Australia 21 August 2014
Thank you for your review Tim, Glad you enjoyed your stay. Comments have been taken on board and will be passed onto the owner. Look forward to seeing you again
Kind regards
Katie
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Fabulous place to stay. Anchor Bar has an amazing view & service. Loved the satay appetizer !
Helen from Yungaburra, Australia 12 August 2014
Thank you for your review Helen. I will be sure to pass on your compliments to Josh and Leah.
We look forward to seeing you again, kind regards Katie
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Overall experience was excellent. Great view, clean big room and helpful staff. The hill is quite crazy but it's worth it for the view.
Jo from Mackay, Australia 01 August 2014
Hello Jo, Thank you for your review and I am glad you enjoyed your stay. Our cleaners are supposed to supply at least 1 full roll as a spare. I do apologise and will ensure that all staff are aware of this. Thanks again for your review and we hope to see you again soon
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Pefect location, you can leave the car at home and walk every where.
great views sitting on the near private balcony.
Dean from Airlie Beach, Australia 23 July 2014
Thank you for your review Dean, glad you enjoyed your stay
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Very central and very beautiful ocean view!
Jacqueline from Winterthur, Switzerland 17 June 2014
Thank you for your review Jacqueline. Our apartments are individually owned so therefor we do not operate the same way as a hotel, all amenities in the room are included in our rates, so any additional items come at an extra cost. I am glad you enjoyed your stay and we look forward to seeing you again, should you ever visit the beautiful Whitsundays again.
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Honestly for the price it was absolutely perfect! Much better than we expected considering the price and reviews. We were lucky enough to get a nicely refurbished property in excellent condition with superb views and the location was just fantastic! Wasn't noisy yet a quick stroll down the hill into the main part of Airlie township. Staff were also super pleasant. Our friends stayed in another studio which was also good, not in quite as perfect nick as ours, but they were very happy and considered it excellent value for money.
Angela from Torquay, Australia 01 June 2014
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Love the sea view, bath and kitchen could be cleaner
Jaros#322;aw from Gold Coast, Australia 24 May 2014
Thank you for your excellent review and we hope to see you again soon
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Extremely enjoyable!
Rebecca from Adelaide, Australia 11 May 2014
Thank you Rebecca for your review. I will contact the owner of the apartment that you stayed in and give him the feed back.
We look forward to seeing you again soon.
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Very warm welcome from Katie. Ticked a lot of the boxes for what we were looking for in a hotel.
Overall, my husband and I have a great holiday and very much enjoyed staying at The Terraces. Thank you to Katie and her team, you're doing a great job.
Helen from Brisbane, Australia 07 April 2014
Thank you Helen for your lovely review. Our cleaners usually do change the bed linen, unless there are personal items on the beds. If that was the case they should have informed me so I could advise you. Thank you again for your feed back and we hope to see you again soon.
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This is our second time at the Terraces and will be back. Great rooms amazing views. The hill will give your legs a work out, but the views are worth it. Tucked in behind town so everything is close and the staff and more than accommodating
James from Airlie Beach, Australia 02 April 2014
Hello James
Thank you for your feed back. I will pass on your comments to all the staff. Glad you had a great stay and we look forward to seeing you again soon.
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All was well, was quiet and comfortable, only drag is the hill.
Stephen from Mackay, Australia 25 March 2014
Thank you Stephen. Great to hear. We are looking into wifi in the rooms and pay tv. Watch this space.
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Only stayed one night but will be back for a longer stay
Pat from Yeppoon, Australia 31 December 2013
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Our second time staying and love the location and even the walk up the hill! This is our location of choice for value for money, location, views omg!
Jeanette from Townsville, Australia 19 October 2015
Thanks for the great review, I will advise the owners of the apartments you stayed in your feed back.
Look forward to seeing you again
Kind regards
Katie
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Generally good, bathroom needed updating.
Sarah from Birmngham, United Kingdom 07 August 2015
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overall very good, i liked the spacious rooms a lot and the view and very nice and quiet but great location
Julia from Townsville, Australia 23 June 2015
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Great place, location and good size room. Was a little dated and maybe a lick of paint but no complaints.
Wifi not available in rooms other than in the toilet.
Matthew from Abu Dhabi, United Arab Emirates 22 March 2015
Thanks for the Review Matthew. Glad you enjoyed your stay and I will pass your feed back onto the owner of the apartment that you stayed in. Wifi is only available in reception and by the pool, we are looking into getting wifi in the rooms. Thanks again. Kind regards Katie
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Enjoyed the stay except for someone hitting our car while it was parked outside our unit and causing $1000 damage and drive off
Vicki from Airlie Beach, Australia 02 March 2015
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We enjoyed our stay very much. The location and the view from our room were amazing and the reception staff was very friendly. The apartment itself was a little outdated but we didn't worry about this. The only downfall was the cleanliness of the room. I found a cockroach under my pillow and the bathroom didn't seem very clean: there was an old old soap and a plastic lid of some sort on the window sill of the shower. Also the sink in the bathroom appeared stained and not cleaned properly. Other than that, we we liked the room.
Marie from Townsville, Australia 16 February 2015
Thank you for your review. All the apartments are individually owned and furnished. I will advise the owner of your feed back. I am sorry the cleaning was not up to standard and I will taking to the supervisor of our cleaning company. Thanks again for the feed back and we hope to see you again soon. Kind regards Katie
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We thoroughly enjoyed our stay. Our room was close to the pool which was handy. Loved the ambiance of the bar/pool area. The receptionist (with brown hair, apologies for not knowing her name) who checked us in on 10 Jan and also assisted us with island trip enquires was extremely helpful and friendly.
Michelle from Brisbane, Australia 29 January 2015
Thank you for your review. I will pass your kind words onto Susie. All the apartments are individually owned and furnished. I will pass your feed back to the owner of the apartment you stayed. We are glad to hear you enjoyed your self and we hope to see you again soon.
Kind regards
Katie
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Very good
Nick from Brisbane, Australia 25 November 2014
Thanks for your review Nick. Glad you enjoyed your stay. I will get our maintenance team to have a look at the railing straight away
Kind regards
Katie
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Very enjoyable ,warm and pleasant
Stephanus from Gauteng, South Africa 09 September 2014
Thank you for your review, I will make sure that the compendium is put in. Thanks again
Kind regards
Katie
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It was just an overnight stay so short and sweet, but really appreciated being able to book just the one night rather than being obliged to stay two or three as I was just there from Mackay for a sporting event. Thanks
Catherine from Airlie Beach, Australia 09 September 2014
Thank you for your review, look forward to seeing you again
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The staff were friendly and helpful, it was a very relaxing weekend.