636 Bourke St Melbourne Cbd Victoria 3000 Australia
PH:+ 61 3 8608 5500 /
Alto Hotel on Bourke is Melbourne's multi-award winning boutique apartment hotel and is one of the few environmentally friendly rated hotels in Melbourne's CBD (Central Business District). Offering apartment living with true hotel-style hospitality with a selection of rooms that will fit your needs perfectly. Choose from Hotel Rooms, Studio Apartments, 1, 2 or 3 bedroom apartments.
Alto Hotel on Bourke successfully brings together classic architecture of the late 19th century and a contemporary, stylish interior plus a range of inspired services and facilities, making your stay an enjoyable experience in the centre of Melbourne.
When it's time to get down to business or play, take advantage of our location, which is right in the centre of the city. It's an easy walk to Crown Casino, the Convention and Exhibition Centre and Etihad Stadium (formerley Telstra Dome), and is only metres from the Airport Bus city terminal, DFO shopping centre and Southern Cross Station.
Australia's first carbon neutral hotel
By staying at Alto Hotel on Bourke you are making a commitment to the environment. Alto Hotel protects the environment and leads as one of Melbourne's few resource smart and environmentally friendly rated hotels. For example we have reduced our carbon footprint to an average of 13.5kg per room, compared to estimate of 24-26kg as set by the Sustainable Tourism Cooperative Research Council . We have then offset this remaining carbon via the Carbon Reduction Institute. We also offer free parking for guests arriving with electric or hybrid vehicles and get free recharging from 100% green energy. This and living up to our motto 'Sit Hospes Rex', (The Guest be King), has earned the hotel several awards for environmental and hospitality excellence.
Facilities
General Facilities
24 Hour Front Desk
Business Centre with Internet
Direct Internet Access
Disabled Facilities
Guest Laundry
Hotel Car Park
Lift
Safe Deposit Box
Tour Desk
Wireless Internet Access
Additional Facilities
Complimentary wireless internet (up to 500mb per day)
Unlimited complimentary espresso coffee (latte, cappuccino, short black etc).
Massage in the relaxation room from our therapeutic grade auto massage chairs.
Business Facilities
Wireless internet free for hotel guests. Plus 1 computer station if you have left yours at home.
Business support via reception 24 hours a day.
General Information
Check In : 1400hrs Check Out : 1000hrs Reception Hours : 24 hour reception. Hours may change. Hours may change. Please find our contact number on the confirmation email and call us to confirm if you are arriving between 8pm - 8am.
Car Parking : Limited car parking available at hotel. Please request car parking in booking if required. $35 per night for car park.
On arrival park in "P Zone - 5 minutes" directly outside hotel entrance, while you bring luggage to reception and obtain access details for parking area.
Getting There :Alto Hotel on Bourke is located in the heart of Melbourne's central business district, and it's close to most of the cities major attractions and entertainment areas. So whether you are here for business or for a great time, everything is right at your fingertips.
Getting here from Tullamarine Airport
Tullamarine Airport is Melbourne's main international and domestic airport. Getting from Tullamarine to Alto Hotel couldn't be easier;
Taxi
Simply catch taxi directly outside the airport arrival lounge, for approximately A$55.
Skybus
Skybus, Melbourne's Airport Express Bus, brings you to and from the airport at regular intervals, 24 hours a day. Buses depart from directly in front of the airport arrival lounge every 15 minutes from 6 AM to late in the evening, and every 30 minutes during the night.
Once you've arrived at Melbourne city centre terminal Bourke Street will be opposite the terminal exit. Walk along left hand side of street approx 150 meters to Alto Hotel;
Walk
Walk 1 block down Spencer St. to the corner of Bourke St. Then turn left into Bourke St. and you will see the hotel on your left approximately 200 metres on the first block of Bourke St.
Train
From Southern Cross Station (formerly Spence Street Station). Leave via Bourke Street exit and following Walking instructions as above.
Drive
From Spencer Street turn into Bourke Street. Drive approx 1500 meters and park in "P Zone" in front of hotel entry on the left hand side of Bourke Street.
Things to Do
Enjoy Melbourne's most exciting attractions - all on your doorstep - when you stay at Alto Hotel. Get out and about and explore.
Attractions, restaurants, pubs & sports venues within easy walk from our front door
* Etihad Stadium and Docklands
* Spencer Street Station
* Airport Express Bus Terminal (Skybus)
* Direct Factory Outlets (DFO)
* Melbourne Stock Exchange
* 100's of shops, cafes and restaurants
* Rialto Observation Tower
* Many restaurants, a great pub, cafes and clubs
A pleasant walk from Alto Hotel
* Crown Casino
* Bourke Street Mall (Myer and David Jones)
* Melbourne Aquarium
* Melbourne Exhibition Centre
Public Transport
* Taxi Rank - 30 metres
* Tram Stop - 10 metres
* Suburban Train Station - 80 metres
* Airport Express Bus - 200 metres
* City Circle Tram (free city transport) - 800 metres
Nearby Amenities
* Southern Cross Station
* Sky Bus & Sun Bus Airport shuttle terminal
* Tram stop
* Supermarket
* Bottle Shop - Liqour Store
* Banks & ATM
* Pharmacy
* Bicycle share station
Rooms
Petite Queen Room
Ideal for a short city break or quick business mission - Hotel rooms with a queen size bed offer you the latest in technology and class - beautiful granite surfaces, approximately 19 square meters, own bathroom, iPod dock, LED Smart TV and free Wi-Fi. Rate is for 2, max 2 persons. FREE CANCELLATION up to 24 hours before arrival!
Maximum Sleep: 2
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Tea/coffee making
Refrigerator- Bar Size
TV - LED
Studio Queen
All rooms are non smoking. Studio Queen room has a queen size bed, own bathroom, approximately 22 square meters. Within the room: small kitchenette equipped with microwave, toaster, kettle and small fridge. All rooms have a desk, iPod dock, LED Smart TV and free Wi-Fi. Rate is for 2, max 2 persons - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 2
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Kitchenette - basic facilities
Tea/coffee making
Refrigerator- Bar Size
TV - LED
Advance Purchase Studio With Breakfast
Advance Purchase bookings - CANCELLATION or CHANGES are not permitted, deposit is non refundable. With our compliments WiFi - Internet & unlimited espresso coffee in the A Lounge. Continental breakfast is included, which is your selection of pastry, winter fruits, granola and yogurt, juice, tea and coffee. All rooms are non smoking. Studio Queen room has a queen size bed, own bathroom, approximately 22 square meters. Within the room: small kitchenette equipped with microwave, toaster, kettle and small fridge. All rooms have a desk, iPod dock, LED Smart TV and free Wi-Fi. Rate is for 2, max 2 persons
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 2
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free Breakfast
Free WIFI
Ironing equipment
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Kitchenette - basic facilities
Tea/coffee making
Refrigerator- Bar Size
TV - LED
Bed & Breakfast Studio Special
Delicious continental breakfast before you take in Melbourne's delights. Breakfast includes your selection of pastry, winter fruits, breads, juice, yogurt. You still enjoy free WiFi, espresso coffee in the lounge, newspaper, massage (auto chairs).
Room is a Studio with Alto Indulgence Queen size bed featuring deep pillow top mattress plus working desk, ensuite with walk-in shower, in-room safe and windows that open for fresh air, approximately 22 square meters. - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 2
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free Breakfast
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Shower
Reverse Air conditioning & Heating
Air conditioning
Kitchenette - basic facilities
Tea/coffee making
Refrigerator- Bar Size
TV - LED
Studio 3+ Nights With Breakfast
The Studio Apartments at the Alto Apartment Hotel on Bourke are the height of style with a modern, open-plan design and all contemporary furnishings and appliances.
All rooms are non smoking. Studio Queen room has a queen size bed, own bathroom, approximately 22 square meters. Within the room: small kitchenette equipped with microwave, toaster, kettle and small fridge. All rooms have a desk, iPod dock, LED Smart TV and free Wi-Fi. Value for money apartment accommodation in Melbourne for couples and business people.
Rate is for 2, max 2 persons - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 2
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free Breakfast
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Kitchenette - basic facilities
Tea/coffee making
Refrigerator- Bar Size
TV - LED
Studio King / Twin
All rooms are non smoking. King Studio has a king bed or can be converted into a room with 2 single beds (single beds must be requested) own bathroom, approximately 24 square meters. Within the room: small kitchenette equipped with microwave, toaster, kettle and small fridge. All rooms have a desk, iPod dock, LED Smart TV and free wifi.
Rate is for 2, max 2 persons - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 2
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Disabled Facilities
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Kitchenette - basic facilities
Tea/coffee making
Refrigerator- Bar Size
TV - LED
Studio King Plus
All rooms are non smoking. Room has a King size bed or 2 single beds (single beds must be requested) and a single sofa bed, own bathroom, approximately 24 square meters. Within the room: small kitchenette equipped with microwave, toaster, kettle and small fridge. All rooms have a desk, iPod dock, LED Smart TV and free Wi-Fi.
Rate is for 2, max 3 persons including children or infants - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 3
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Kitchenette - basic facilities
Tea/coffee making
Refrigerator- Bar Size
TV - LED
1 Bedroom Apartment
All rooms are non smoking. 1 bedroom has a queen bed, separate lounge with single sofa bed, own bathroom, approximately 32 square meters. Within the room : fully equipped kitchen, separate lounge. All rooms have a desk, iPod dock, LED Smart TV and free Wi-Fi.
Rate is for 2, max 3 persons including children or infants - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 3
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
1 Bedroom Spa Apartment
All spa rooms are non smoking and face Bourke Street. 1 bedroom spa has queen bed, separate lounge with single sofa bed, own bathroom, approximately 34 square meters. Full kitchen facilities, desk, iPod dock, LED Smart TV, free Wi-Fi. Plus relaxing spa bath.
Rate is for 2, max 3 persons including children or infants - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 3
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Room Slippers
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Bath
In-room spa bath
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
2 Bedroom Standard Apartment
All rooms are non smoking. Two bedroom apartments are equipped with full kitchen including dish washer, stove and oven. Master bedroom has queen size bed and second bedroom has 2 single beds plus a single sofa bed in the lounge and one ensuite bathroom with shower, approximately 45 square meters. Ipod dock & 2 LED Smart TV and free Wi-Fi : Ultimate for family or corporate use.
Rate is for 4, max 5 persons including children or infants - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 5
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LCD
2 Bedroom Standard - Advance Purchase With Parking
Advance Purchase bookings - CANCELLATION or CHANGES are not permitted, deposit non refundable. Car park must be requested in the comments if needed.
Two bedroom apartments are equipped with full kitchen including dish washer, stove and oven. Master bedroom has queen size bed and second bedroom has 2 single beds plus a single sofa bed in the lounge and one ensuite bathroom with shower, approximately 45 square meters. Ipod dock & 2 LED Smart TV and free Wi-Fi : Ultimate for family or corporate use.
Rate is for 4, max 5 persons including children or infants
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 5
Room Facilities:
Desk
Opening windows
Mini bar
Non-Smoking Only
Free Parking Space
Free WIFI
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
2 Bedroom Superior Apartment
All rooms are non smoking. Master bedroom has queen size bed and second bedroom has 2 single beds plus a single sofa bed in the lounge, 2 levels, stairs & balcony, one ensuite bathroom with shower, approximately 47 square meters. Within the room : fully equipped kitchen, separate lounge, washing machine/dryer. Ipod dock & 2 LED Smart TV and free Wi-Fi.
Rate is for 4, max 5 persons including children or infants - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 5
Room Facilities:
Balcony
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Washing Machine & Dryer
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
2 Bedroom Superior - Advance Purchase With Parking
Advance Purchase bookings - CANCELLATION or CHANGES are not permitted, deposit non refundable. Car park must be requested in the comments if needed.
Master bedroom has queen size bed and second bedroom has 2 single beds plus a single sofa bed in the lounge, 2 levels, stairs & balcony, one ensuite bathroom with shower, approximately 47 square meters. Within the room : fully equipped kitchen, separate lounge, washing machine/dryer. Ipod dock & 2 LED Smart TV and free Wi-Fi.
Rate is for 4, max 5 persons including children or infants
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 5
Room Facilities:
Balcony
Desk
Opening windows
Mini bar
Non-Smoking Only
Free Parking Space
Free WIFI
Washing Machine & Dryer
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
2 Bedroom Deluxe Apartment
All rooms are non smoking. Master bedroom has queen size bed and second bedroom has 2 single beds plus a single sofa bed in the lounge, 2 levels, stairs & balcony and 2 bathrooms, approximately 50 square meters. In the room : fully equipped kitchen, separate lounge, washing machine/dryer. Ipod dock & 2 LED Smart TV and free Wi-Fi.
Rate is for 4, max 5 persons including children or infants - FREE CANCELLATION up to 24 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 5
Room Facilities:
Balcony
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Washing Machine & Dryer
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
2 Bedroom Deluxe - Advance Purchase With Parking
Advance Purchase bookings - CANCELLATION or CHANGES are not permitted, deposit non refundable. Car park must be requested in the comments if needed.
Master bedroom has queen size bed and second bedroom has 2 single beds plus a single sofa bed in the lounge, 2 levels, stairs & balcony and 2 bathrooms, approximately 50 square meters. In the room : full equipped kitchen, separate lounge, washing machine/dryer. Ipod dock & 2 LED Smart TV and free Wi-Fi.
Rate is for 4, max 5 persons including children or infants
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 5
Room Facilities:
Balcony
Desk
Opening windows
Mini bar
Non-Smoking Only
Free Parking Space
Free WIFI
Washing Machine & Dryer
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Luggage Storage
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LED
3 Bedroom Apartment
All rooms are non smoking. 3 bedroom apartment has 2 queen beds + 2 single beds + single sofa, 2 levels (stairs), own bathroom. Within the room : full equipped kitchen, separate lounge, washing machine/dryer. Ipod dock & LED Smart TV and free Wi-Fi
Rate is for 6 persons, maximum 7 persons including children or infants - FREE CANCELLATION up to 48 hours before arrival!
Extra Adult Charge: $30 Extra Child Charge: $15 Maximum Sleep: 7
Room Facilities:
Balcony
Desk
Opening windows
Mini bar
Non-Smoking Only
Free WIFI
Washing Machine & Dryer
Ironing equipment
Clothes Line/Airer
Alarm Clock
Hairdryer
Safe
Linen / Bedspread Provided
Broadband Internet access
Wireless Internet Access
Fax/modem telephone line
Shower
Reverse Air conditioning & Heating
Air conditioning
Dishwasher
Full Kitchen - Self catering
Tea/coffee making
TV - LCD
FAQs
1. How far are you from the Skybus Airport bus terminal?
Skybus terminal is approximately 270 Metres or 4 minutes walk from Alto Hotel. The bus leaves every 10 minutes from very early in the morning to late at night and every 20 minutes over night. For more details see Skybus website. www.skybus.com.au
2. How far are you from the Southern Cross Station?
Approximately 90 Metres, or about 1 minute walk.
3. How far are you from the Trams and how do I pay for the tram ride?
We are 30 Metres from the Tram Stop, you can purchase a Myki card from hotel reception.
4. Do you have car-parking on premises?
Yes, we have 2 car parks for self parking, one on premises (limited spaces), suitable for smaller cars (Max height 2.2 m) and one offsite (max height 1.95 m). Bookings for parking are required. Please contact the hotel directly. On arrival park in 5 minute zone opposite hotel entrance. See reception for more details.
5. How far are you from shopping, restaurants and cafes?
We have shops and restaurants, cafes & pubs all around us, there is also Spencer Street DFO, with 200+ shops 1 minute walk away and Bourke St. Mall 3 blocks or 7 minutes walk from the hotel. The tram to Bourke St. Mall stops in front of Alto Hotel on Bourke.
6. Do you have a restaurant? Do you serve breakfast and dinner at the hotel?
The A-Lounge is open 7 days per week for Breakfast and Monday to Friday evenings as a Bar with light refreshments (bar is closed on all Public Holidays). Discounted breakfast option can be selected when making your booking however cannot be cancelled after the booking arrival date.
7. How far are you from the CBD [Central Business District]?
We are in the CBD, Bourke Street is the main shopping street in Melbourne's CBD.
8. How far are you from the or Bourke St. Mall, or centre of the CBD?
We are 3 blocks or approx. 7 minutes walk from the Bourke St. Mall, which is the very centre of Melbourne.
9. How far are you from Etihad Stadium?
We are 600 Metres or approx. 5 minutes walk from Etihad Stadium, or approx. 1 minute walk to the Spencer Street escalators leading to the stadium.
10. How far are you from Docklands?
We are around 90 Metres or 1 Minutes walk to the Spencer St. entrance of Docklands. We are around 8 to 10 Minutes walk to New Quay, the restaurants district of Docklands.
11. How far are you from Crown Casino
We are 3 blocks or around 7 minutes walk from the Casino
12. How far are you from the Exhibition Centre?
We are 3 blocks or around 6 minutes walk from the Melbourne Convention and Exhibition Centre at Yarra River
13. Do you have a Gym?
All guests have access to South Pacific Health Club approx. 230 metres or a 4 minute walk from the hotel
14. Do you have a Massage Room at the hotel?
Yes we have a complimentary Relaxation Room with the latest in electronic massage chairs
15. Do you have High speed Wi-Fi and Cable internet?
Yes, our guests enjoy complimentary Wi-Fi.
16. Do you have weekly or long term rates?
Yes, please refer to our Rates page on this web-site or alternatively contact Alto Hotel reservations on 1800 135 123
17. Do you have a Sustainable Business model? Are you a "green" Hotel?
Yes we are possibly the "greenest" hotel in Melbourne, for details on our very extensive Green Star Program please see www.altohotel.com.au and click on Green Star.
18. AIRPORT BUS -Tullamarine Airport
TULLAMARINE AIRPORT (Skybus Tel. 9335 3066 or www.skybus.com.au). The airport Skybus departs from Southern Cross Melbourne Bus Terminal. The terminal is on Spencer Street, approximately 270 metres from Alto Hotel and is within easy walking distance.
19. AIRPORT BUS -Avalon Airport
AVALON AIRPORT - Skybus also run a service between Southern Cross Station and Avalon Airport, please refer to the website for timetable and ticketing https://www.skybus.com.au/avalon-city-express/timetable
20. AIRPORT TAXI or LIMOUSINE
The friendly team at Alto reception can organise a regular taxi or Premium Taxi, Limousine or Van to Tullamarine Airport. Prices vary from vehicle to vehicle so best to contact reception for up to date pricing.
21. DO I NEED TO PAY A DEPOSIT
All bookings require a deposit of one night accommodation to secure your booking. This will be deducted at time of booking from your nominated credit card. Should a booking be cancelled more than 48 hours prior to arrival date the deposit will be refunded.
22. IS A CREDIT CARD REQUIRED AT CHECK IN
Credit Card BELONGING TO THE RESERVATION HOLDER MUST be presented for authorisation on arrival. Credit Card holder must be the registered guest. A pre-authorisation of $1 minimum plus outstanding accommodation charges, will be processed on the credit card at check-in. Pre-authorisations amounts are set aside by the credit card company for up to 30 days and will temporarily affect your available funds balance or spending limit.
23. WHAT IS YOUR CANCELATION POLICY
Advance Purchase bookings - cancellations or changes are not permitted, non refundable.
All other bookings must be notified of cancellations and or changes at least 48 hours prior to arrival date, in order to avoid a no show/cancellation charge of one full night's room rate. Cancellation with less than 48 hours notice will incur a fee equal to one night's room rate.
We must be notified of cancellations and or changes at least 48 hours prior to arrival date or affected date, in order to avoid a no show/cancellation/change charge of one full night's room rate. Cancellation or changes with less than 48 hours notice will incur a fee equal to one night's room rate (Cancellation or No Show: first night's room rate. Change: room rate for first night affected by change)
Bookings made via travel Agents, website and or other third parties (i.e. bookings other than direct to Alto Hotel website, telephone or e-mail) may have different terms and conditions. Changes and or cancellations should be directed to the company, travel agent, website or third party where you made your original booking
Terms & Conditions
Booking Policy
A valid credit card is required at the time of booking to secure the booking. A minimum deposit equal to 1 night per room will be charged at time of booking. If you prefer deposit option is available for full amount of booking. (Additional nights, add on & other items to be paid during your stay unless you choose the Full Payment when making booking).
Advance Purchase bookings are a NO CANCELLATION NO REFUND policy, therefore full amount of booking will be forfeited.
Add On selected no refund or cancellation permitted after arrival date of booking.
Person making the booking must be 18 years old or over.
Deposit Policy
Minimum 1 nights accommodation rate will be charged to the credit card at the time of booking. If you prefer deposit option is available for full amount of booking.
Add on & other items & additional accommodation charges to be paid at the hotel during your stay unless you choose the Full Payment when making booking. Advance Purchase bookings require full payment at time of booking.
Add On selected no refund or cancellation permitted after arrival date of booking.
Cancellation Policy
Advance Purchase bookings are a NO CANCELLATION NO REFUND policy. All other bookings require 48 hours notice for cancellation or modification
We must be notified of cancellations and or changes at least 1 day prior to arrival date or affected date, in order to avoid a no show/cancellation/change charge of one full night's room rate. Cancellation or changes with less than 1 days notice will incur a fee equal to one night's room rate (Cancellation or No Show: first night's room rate. Change: room rate for first night affected by change)
*** PROCESS ALL CANCELLATIONS ONLINE VIA OUR WEBSITE, OTHERWISE (1) NIGHT FOR NUMBER OF ROOMS BOOKED WILL BE CHARGED ***
No Show Policy
If no cancellation has been made and you fail to show up at the property, we will charge a one night room charge for each room booked. Advance Purchase bookings are a NO CANCELLATION NO REFUND policy, therefore full amount of booking will be forfeited.
Child Policy
Child over 17 is considered as an adult.
Child aged 2 and under is free.
Other Policy
A Credit Card BELONGING TO THE RESERVATION HOLDER MUST be presented for authorisation on arrival. Credit Card holder must be the registered guest. A pre-authorisation of $50 minimum plus outstanding accommodation charges, will be processed on the credit card at check-in. Pre-authorisations amounts are set aside by the credit card company for up to 14 days and will temporarily affect your available funds balance or spending limit.
No parties & visitors policy.
The number of guests gathered in the apartment overnight (ie after 10pm until 9am must not exceed the number of persons booked).
Any persons exceeding this number will be considered as trespassers.
Noise must be kept to a minimum level at all times.
If any noise complaints are received from the neighboring residents you will be asked to leave the premises immediately. Your accommodation tariff will not be refunded, security deposit may not be refunded.
The registered guest will be held financially responsible for any loss or damage caused during his/her stay.
Contact Us
Alto Hotel On Bourke
Enter your details and enquiry below and we will get back to you soon. For urgent matters, please call us.+ 61 3 8608 5500
This is my second time staying at the Alto and have had a great experience both times. The staff were lovely and helpful, and the room was great. We stayed in the two bedroom deluxe and it was perfect for our needs.
Location is brilliant too!
We will be back!
Emily from Melbourne, Australia 06 March 2023
Great location and fantastic service!
Karl from Wellington, New Zealand 13 February 2023
It's really good experience. The room a little small but comfort and warm. Love the green room's coffee.
Jhe from Taipei, Taiwan 28 January 2023
A very comfortable hotel stay. Good location for the city, the tennis and airport Sky bus. Very helpful and friendly staff at front desk and in the breakfast room. Excellent breakfasts.
Simon from Wellington, New Zealand 27 January 2023
Fantastic location, staff were amazing and room was very comfortable. Will stay again.
Jenny from Launceston, Australia 17 January 2023
So impressed with the friendly and helpful staff
Sue from Melbourne, Australia 02 January 2023
Very comfortable and great location
Julie from Launceston, Australia 22 December 2022
Convenient location, friendly staff and the guest lounge with free coffee, tea and water was very pleasant
Joan from Melbourne, Australia 06 December 2022
Great job from the staff!
Seo from Singapore, Singapore 03 December 2022
Fantastic. Our kettle did not work and we were brought a new within a very short amount of time. Kind, friendly staff.
Sharon from Molesworth, Australia 28 November 2022