Solaire Apartments

SOLAIRE APARTMENTS 18 CYPRESS AVE (cnr Of Ferny & Cypress Ave) Surfers Paradise Queensland 4217 Australia

PH: (07) 5581-5581   /   07 5539-9437

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ARE YOU A RETURN GUEST?? ASK US ABOUT OUR RETURN GUEST INCENTIVES PRIOR TO MAKING YOUR BOOKING.

SOLAIRE APARTMENTS: PROPERTY DESCRIPTION:
VIEW US ON YouTube.com : ADD FOLLOWING LINK TO YOUR BROWSER: http://www.youtube.com/watch?v=B9cNnJLGTmA

Solaire Apartments is a modern high-rise, with excellent access to all that the Gold Coast has to offer. Our resort facilities include an air-conditioned gym, indoor heated lap pool, heated spa pool & a spacious sauna, all perfectly positioned on the 13th floor offering breath-taking views of magical Surfers Paradise. There is also, a BBQ area set amongst our landscaped garden. The famous Surfers Paradise beach is 150m away. Solaire... stay...relax...enjoy Paradise

Facilities

Additional Facilities

Located on the premises: Harben Chinese Restaurant, Sushi Train, Glams Hair Salon

Business Facilities

Pre-paid WIFI connection available in most apartments. Direct dial numbers AVAILABLE IN ALL APARTMENTS. Tour Desk, Fax & Photocopy Service Available at Reception.

	Check In : 1400 Check Out : 1000 Reception Hours : Opening :9am M-Fri Closing :4pm M-Fri Saturday: 9am - 11am LATE ARRIVALS MUST PLEASE CONTACT US PRIOR TO YOUR ARRIVAL FOR OUR SELF CHECK-IN PROCEDURE.
	Car Parking : 1 Free allocated undercover carpark.
	Getting There :We are 30km North from the Gold Coast Airport or 85km south from Brisbane. Please follow the signs for Surfers Paradise. We are located next to the Surfers Paradise Police Station & are at the cnr of Cypress & Ferny Ave.

Warner Bros Movie World - Features the suspended rollercoaster Lethal Weapon, the Police Academy Stunt Show and Batman The Ride, plus the all new Looney Tunes Village for toddlers. The park's latest attraction, the Wild Wild West Adventure ride, is one for the truly adventurous. Seaworld - An award winning theme park famous for its amazing dolphins and sea lions. The park also contains some of the best ski talent in Australia. Dreamworld - Features Tiger Island, Creature Cruise, Gold Rush Country, Wipeout and the Tower of Terror – the world’s tallest and fastest ride. Wet’n’Wild Water World - Australia’s most spectacular water park experience. Try the all new Super 8 Aqua Racer, Calypso Beach, plunge down White Water Mountain, or hit the surf at the Giant Wave Pool. Gold Coast Water Sports Theme Park - Offers a range of activities including water skiing, jet skiing, wake boarding, go karting, golf, speed boating and bungee jumping. Currumbin Wildlife Sanctuary - The largest collection of Australian native wildlife in the world. Take some time out to feed the rainbow lorikeets or cuddle a koala. David Fleay Wildlife Park - Experience Queensland’s most natural wildlife park, specialising in rare and endangered species. Discover platypus, bilbies, cassowaries, crocodiles, dingoes, wombats, koalas and a range of birdlife. Gold Coast Brewery - Enjoy a visit to a boutique brewery at Sanctuary Cove. Take a guided tour, taste the unique beers on tap at the brewery bar or simply sit back and relax in the beer garden. Springbrook National Park - Contains the Gold Coast’s highest waterfall – Purlingbrrok Falls, as well as some Ancient Antarctic beech trees. Lamington National Park - Australia’s largest preserved stand of subtropical rainforest, offering more than 160 kilometres of graded walking tracks. Conrad Jupiters Casino - Open 24 hours at Broadbeach, the casino features two floors of gaming tables, a nightclub, themed restaurants and bars plus a live show called Inneuvre. Top Activities Jet boating - Head to Jetty 'C' at Mariners Cove on Main Beach and enjoy the thrills and excitement of a Jet Boat Ride. Day trips - Tamborine Mountain, Nerang, Beaudesert, Canungra, Beenleigh and Murwillumbah. Tours - Kalwun Paradise Dreaming Tours provides a unique way to experience the Gold Coast’s Aboriginal history and culture, conducting tours to restricted areas to view sacred sites and initiation areas. A number of other tours are also available including 4WD tours, walking tours, coach tours and aquabus safaris. Adventure Activities - Bungee Jumping, tandem skydiving, parasailing, hang-gliding, abseiling, mountain biking, Harley Rides, hot air ballooning, bush walking and 4 wheel driving are just a few of the activities available in the area. Shopping - Resort shopping villages, variety-packed centres, designer boutiques, elegant arcades plus art and craft markets can all be found of the Gold Coast. Dining - The Gold Coast has over 500 restaurants with Japanese, Asian, Mexican, Mediterranean, Indian, European and Australian cuisine. There’s something for everyone from relaxed beach cafes to elegant restaurants. Surfing and Swimming - The Gold Coast has a number of fantastic beaches for all types of watersports including surfing and swimming. Golf - The Gold Coast boasts over 40 excellent golf courses.

2 Minute walk to Coles supermarket, cafes, Medical ctre. Bus-stops- north & south bound only 20m from entrance. Seaworld, is only a 7 minute drive.

1. BONDS

A VISA OR MASTERCARD CREDIT CARD, WE WILL SIMPLY TAKE A SIGNED IMPRINT OF YOUR CARD & HOLD IT AS THE BOND FOR THE APARTMENT. IF YOU HAVE A VISA DEBIT OR MASTERCARD DEBIT, WE WILL REQUIRE A CASH BOND OF $500, FOR THE 1 & 2 BEDROOM APTS.A $2000 CASH BOND IS REQUIRED FOR THE SUB-PENTHOUSE. YOU CAN CHOOSE TO HAVE THE MONEY DEDUCTED OFF YOUR VISA DEBIT OR MASTERCARD DEBIT. YOUR BOOKING MAY BE CANCELLED WITH NO REFUND IF YOU ARRIVE WITHOUT THE BOND.

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2. IS THERE A SUPERMARKET CLOSE BY TO SOLAIRE APARTMENTS?

YES- COLES IS LOCATED IN THE CHEVRON RENAISSANCE COMPLEX WHICH IS A 2 MINUTE WALK FROM SOLAIRE APARTMENTS- END OF OUR BLOCK.

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3. IS THE PUBLIC TRANSPORT CLOSE TO SOLAIRE APARTMENTS?

YES- 20M AWAY - BASICALLY JUST ACROSS THE ROAD FROM SOLAIRE APARTMENTS SURFERS PARADISE - HEADING SOUTH & NORTH BOUND.

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4. Is my booking automatically guaranteed as soon as I enter my details on this websites's booking form?

No, your booking is only confirmed when your deposit is processed & we send out a confirmation email.

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5. ARE THERE CAFES NEARBY TO SOLAIRE APARTMENTS SURFERS PARADISE?

YES - 2 MINUTES WALK FROM US RIGHT IN SURFERS PARADISE.

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6. DO AIRPORT SHUTTLES FROM THE GOLD COAST AIRPORT DROP OFF AT SOLAIRE APARTMENTS?

YES- RIGHT TO THE DOOR OF SOLAIRE APARTMENTS

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7. WHAT IF I AM ARRIVING OUTSIDE SOLAIRE APARTMENTS RECEPTION HOURS?

YOU MUST CONTACT SOLAIRE APARTMENTS BEFORE YOU ARRIVE TO AVOID LONG DELAYS & A CALL-OUT FEE OF $55. IF YOU ARE ARRIVING LATE, YOU SIMPLY NEED TO CONTACT US AS SOON AS YOU HAVE MADE YOUR BOOKING. WE WILL TAKE YOUR CREDIT CARD DETAILS & ADVISE YOU OF THE LATE ARRIVAL PROCEDURE. PLEASE NOTE THAT WE TAKE NO RESPONSIBILITY IF YOU FAIL TO CONTACT US FOR THE LATE ARRIVAL PROCEDURE & YOU ARE UNABLE TO ENTER YOUR APARTMENT BECAUSE YOU DO NOT HAVE THE LATE ARRIVAL PROCEDURE.

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8. CAN WE BOOK TOURS AT SOLAIRE APARTMENTS RECEPTION?

YES, WE CAN BOOK ALL ATTRACTIONS ON THE GOLD COAST.

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9. HOW FAR IS SOLAIRE APARTMENTS FROM THE THEME PARKS?

10 MINUTE DRIVE TO SEAWORLD. 15-20 MINUTES TO THE OTHER PARKS.

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10. DO THE APARTMENTS HAVE A FULL SIZE BATH TUB?

YES

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11. IS THERE REVERSE CYCLE AIRCONDITIONING AT SOLAIRE APTS?

YES

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12. CAN WE BE GUARANTEED OF SPECIFIC FLOORS OR APARTMENTS AT SOLAIRE?

NO, WE DO NOT GUARANTEE APARTMENTS OR FLOORS OR VIEWS OR FURNISHINGS.

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13. DO YOU ACCEPT DEBIT CARDS AS A BOND?

PLEASE READ Q1.

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14. ARE HAIRDRYERS PROVIDED?

NOT ALL APARTMENTS HAVE HAIRDRYERS. THEY ARE AVAILABLE FOR HIRE AT RECEPTION AT A COST OF $5 FOR YOUR STAY + A $10 REFUNDABLE BOND.

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15. WILL WE GET A DAILY SERVICE?

NO, WE ARE NOT SERVICED APARTMENTS. WE CAN PROVIDE A DAILY SERVICE AT AN EXTRA COST. A WEEKLY SERVICE IS PROVIDED IF YOU ARE STAYING FOR 10+ DAYS & ARE PAYING OUR RACK RATE.

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16. DO WE GET COMPLIMENTARY TEA/COFFEE, TOILET, PAPER EVERY DAY?

NO, WE ONLY PROVIDE THE FIRST LOT UPON ARRIVAL.

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17. IS THE INTERNET INCLUDED IN THE PRICE?

WIFI IS INCLUDED IN THE FREE WIFI DEALS ONLY. IF IT IS NOT STATED ON THE DEAL THEN CHARGES WILL APPLY.

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18. IS THE INTERNET WIRELESS AT SOLAIRE?

WIFI IS AVAILABLE IN MOST APARTMENTS. THOSE THAT DO NOT HAVE WIFI, WILL HAVE A CABLED INTERNET CONNECTION WHERE A CAT5E CABLE IS REQUIRED

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19. DO YOU ACCEPT SCHOOLIES?

YES, WE DO. PLEASE BOOK THE SCHOOLIES DEAL THAT IS ON THE WEBSITE OR BOOK THROUGH SCHOOLIES.COM. ALSO, PLEASE READ THE BOND REQUIREMENTS.

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20. WILL YOU ACCEPT BOOKINGS FOR THE KIDS STAY FREE FAMILY DEAL FOR ADULTS UNDER 25?

NO.

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21. HOW FAR IS CAVILL MALL FROM SOLAIRE APARTMENTS ?

Solaire Apartments Surfers Paradise is 2 BLOCKS AWAY - 5 -8 MINUTE WALK

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22. WHAT DO THE WIFI DEALS INCLUDE

Free WIFI Deals This will be available over certain periods only. Guests that book this deal will be allowed 1.4GB of internet usage per stay. Guests that decide to stay for extended periods will be allocated 1.4GB per week. Once the usage is deplenished, guests may choose to purchase extra usage at reception.

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Booking Policy

A deposit is required to secure the booking. This may be paid by Visa/ MasterCard or Nudipay** NOTE: THE AUTOMATIC WEB GENERATED CONFIRMATION IS NOT A CONFIRMATION OF YOUR BOOKING, YOUR BOOKING IS ONLY CONFIRMED ONCE THE DEPOSIT HAS BEEN DEDUCTED & YOU RECEIVE AN EMAIL ADVISING OF THE AMOUNT OF DEPOSIT THAT YOU HAVE PAID & YOUR BALANCE. IF YOU DO NOT RECEIVE THIS WITHIN 7 DAYS OF YOUR WEB BOOKING, PLEASE CONTACT US ASAP. THANK YOU.
Person making the booking must be 18 years old or over
Bookings are only confirmed once the deposit has been deducted
**Nudipay is a great new way of paying for your accommodation using the funds from your nominated bank account. There is no exchange of you bank info & no fees to pay. Go to Nudipay.com to register as a customer then e-mail us for info on how to pay us.

PLEASE READ OUR DETAILED BOND REQUIREMENTS. ***THIS APPLIES TO EVERY BOOKING.***

Bond requirements for all apartments:
THERE ARE 4 WAYS TO PROVIDE THE BOND:

1. VISA OR MASTERCARD CREDIT CARD HOLDERS:
The bond requirement is only a signed imprint of your visa or mastercard CREDIT card, upon check-in.

2. VISA OR MASTERCARD DEBIT CARD HOLDERS:
If you have a Visa debit card or a MasterCard DEBIT card a bond of $500 will be placed on the debit card for a 1 or 2 bedroom apt.
A bond of $1000 will be placed on the card for the sub-penthouse.

3. NUDIPAY:
You may also, pay your bond by using Nudipay. Nudipay will allow you to pay the bond out of your cheque or savings account. Pleas e-mail us for more info on Nudipay.

4. CASH
This will be refunded after the apartment has been inspected & only during office hours. Sunday departures & early morning departures are best to use Nudipay to avoid delays.

GUESTS THAT ARE UNABLE TO PROVIDE THE REQUIRED DOCUMENTATION OR THAT FAIL TO MEET THE REQUIREMENTS MAY HAVE THEIR BOOKING CANCELLED WITH NO REFUND. PLEASE CONTACT US FOR A DETAILED EXPLANATION IF YOU ARE UNSURE SO AS TO AVOID DISAPPOINTMENT UPON ARRIVAL OR LOSS OF MONIES. THANK YOU SOLAIRE MANAGEMENT

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Deposit Policy

50% or a minimum of $350 of the total booking cost will be charged to the credit card. A deposit is required to secure the booking. This may be paid by Visa/ MasterCard or Nudipay**
Person making the booking must be 18 years old or over

Bookings are only confirmed once the deposit has been deducted
**Nudipay is a great new way of paying for your accommodation using the funds from your nominated bank account. There is no exchange of you bank info & no fees to pay. Go to Nudipay.com to register as a customer then e-mail us for info on how to pay us.

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Cancellation Policy

CANCELLATION POLICY

An administration charge of AU $55 applies to all cancellations.
Cancellation Policy:
Off Peak Season (Excludes all Australian school holidays):
14 Days Prior To Arrival Date: $55 Cancellation Fee Charged
Within 14 Days of Arrival Date: Deposit Is Non-Refundable. For no-shows or cancellations upon arrival, 100% of monies are payable.

Peak Season - 24/12 - 28/01: 28 Days Prior To Arrival Date: $55 Cancellation Fee Charged
Within 28 Days Of Arrival Date: Deposit Is Non-Refundable. Accommodation provider will be reimbursed with 50% of the accommodation (at the agreed contract rate) for guests that cancel within 14 days upon arrival. For no shows or cancellations upon arrival 100% of monies are payable.

Mid Season: 20 Sept - 15 October
Accommodation provider will be reimbursed with 50% of the accommodation (at the agreed contract rate) for guests that cancel within 21 days of arrival. For no-shows or cancellations upon arrival, 100% of monies are payable.
Car race season: 20/10 - 27/10
No Refunds Apply. Full Payment Must Be Received By The 31/08.

Management reserves the right to cancel your booking should our requirements not be met or if we are unable to accommodate your booking due to a lack of availability. Should management have to cancel a booking due to the lack of availability, a full refund will be credited to your supplied credit card. No refunds will apply if a guest cannot meet our requirements. Management also, reserves the right to cancel your booking within 7 days from your initial booking date if the accommodation rate is quoted incorrectly.

Air-Conditioning/ Appliance Problems: Should problems occur with the air-conditioning or any appliances during your stay & we are unable to rectify the problem within 72 working hours from the time the complaint is lodged then guests will be allowed to cancel & have the balance of their accommodation refunded. If guests decide to stay for the duration of their booking, we are unable to offer complimentary days due to the malfunctioning of the air-conditioning or any other appliances. All arrangements will be made to have the air-conditioning / appliances fixed during your stay but we are unable to guarantee it, as we are dependent on tradespeople.

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No Show Policy

For no-shows or cancellations upon arrival, 100% of monies are payable.

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Child Policy

Child over 16 is considered as adult.
Child aged 3 and under is free, provided no extra bedding or linen is required.

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Other Policy

Please read: Other Important Information:
PLEASE NOTE THAT WE RESERVE THE RIGHT TO CANCEL THE QUOTE OR BOOKING WITHIN 7 WORKING DAYS SHOULD AN ERROR BE MADE WITH PRICING OR AVAILABILITY.

1.We do not guarantee specific views/ floors or bedding configuration. All preferences are strictly on a request only basis.
2. Air-Conditioning: All the apartments are fully air-conditioned. Should problems with the air-conditioning occur during your stay, guests will be allowed to cancel & have the balance of their accommodation refunded. We are unable to offer complimentary stays due to the malfunctioning of the air-conditioning. All arrangements will be made to have the air-conditioning fixed during your stay but we are unable to guarantee it, as we are dependent on tradepeople.

3.At least one in-house guest must be 18 years or older.

4. WIFI DEALS
When booking a Free WIFI deal, guests will be allocated 1.4GB of internet usage per stay. For guests staying longer than 7 days, the usage will be allocated as 1.4GB per week.

IF FURTHER CLARIFICATION IS REQUIRED, PLEASE CONTACT US PRIOR TO BOOKING YOUR ACCOMMODATION.

Solaire Apartments

Guest Reviews

Best money for value accommodation on offer for the Gold Coast , all other 2 bedroom apartments likewise to this were in range of $150-$250 a night elsewhere. Nice 2 bedroom apartment with laundry, kitchen, living room , bathroom and ensuite as well as floor to ceiling windows. Foxtel in room, nice pool and spa on floor 13 and free underground secure carpark all inclusive. Great place to stay, thanks Solaire! Troy from Melbourne, Australia 14 September 2014

Great location and also great for kids with the heated indoor swimming pool. Lisa from Brisbane, Australia 12 September 2014

Very easy to organise & very relaxing!! Thanks! Julie from Melbourne, Australia 14 April 2014

great location, look after my request for low floor, great facilities. will come back again Katherine from Melbourne, Australia 01 April 2014

Very nice aparetment i m allwase stay there Ahmed from Sydney, Australia 04 March 2014

I loved it . We will definitly come back at solaire appartment. The appartment and the view is amazing. Sebastien from Sydney, Australia 16 February 2014

Very good. A few minor maintenance issues. Air cond and Internet. Gayle from Mackay, Australia 04 November 2013

Perfect location very clean and tidy. Would recommend to all. Nicole from Cairns, Australia 28 December 2014

A great affordable apartment complex which we will continue to come back to. Jason from Surfers Paradise, Australia 30 October 2014

I like the location and view. We realy enjoyed our stay, RAY from Auckalnd, New Zealand 25 October 2014

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