The Atrium Resort

575 reviews from guests stayed at The Atrium Resort


Rating 9 out of 10
510 Marine Prd Biggera Waters,  Queensland, Australia 4216
Overall Rating 9/10
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its really good experience to stay in Atrium resort close to all theme parks and major shopping centre. And just across the road your in beach. Well maintained the cleanliness and the staff are very friendly and helpful. We are thinking to go back and stay

Franchette from Wondai, Australia
19 January 2013

 
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experience was good, wasnt' ab;e to use the upstairs poo because it was too cold

Zeljka from Melbourne, Australia
06 January 2013

 
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We had a great time at The Atrium Resort. It was very central to the Gold Coast and The Theme Parks. The kids loved the rooftop pool.

Matthew from Gold Coast, Australia
03 January 2013

 
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short stay but enjoyable'

Lucy from Perth, Australia
03 January 2013

 
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Very pleasant

Shane from Melbourne, Australia
02 January 2013

 
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Very nice, the roof top pool being closed when the website said it would be ready in late november was a little disappointing and the aircon unit location was poor, as to cool the entire apartment, it had to blow air that was too cold straight onto the lounges.

Luke from Brisbane, Australia
02 January 2013

 
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Comfortable and hassle free, in particular both check-in and check-out. Only negative, the rooftop pool cum spa was closed for upgrade throughout my stay, a disappointment for us as we had looked forward to it as part of choosing The Atrium.

Boey from Singapore, Singapore
27 December 2012

 
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The accommodation is good, comfortable and value for money.

Zaliah from Kuala Lumpur, Malaysia
26 December 2012

 
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We have stayed a number of times. It is a lovely family location. We have been impressed with the apartments given the reasonable price. We enjoy the roof pool and were a bit disappointed it was not available this time. We also enjoy The Atrium garden.

Kirsten from Brisbane, Australia
23 December 2012

 
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Glass elevator was hot and stuffy every time we used it...is there no airconditioning or air vent in it? Otherwise all was great and we would definitely stay again.

Dominique from Sydney, Australia
23 December 2012

 
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We had a great holiday which was affordable and comfortable.

Scott from Townsville, Australia
21 December 2012

 
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Unit was tidy, lounges are comfortable but old and a bit shabby. The room was opened up to air when we got there but as the unit is facing west the unit took hours and hours to cool down. The main room was like a sauna for the 3 nights!. Staff were friendly and nice. It would be nice to have salt and pepper, even if its sachets. I would not expect to have to buy this when on holidays. The spa did not turn off but I got help with managing how to open up the cover to turn it off. Thanks :) Also unless your manager turned it back on at the power point, the spa will still be turned off. We were to scared to use it again! The pool/spa was lovely as the sauna, unfortunately the roof top pool is still not finished even though it says it will be finished by end of November. That was one of the main reasons why we booked at The Atrium so whole family was disappointed. The roof top BBQ was great though.

Roxanne from Currimundi, Australia
20 December 2012

 
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All was good, would definately stay again.

Kim from Gold Coast, Australia
13 December 2012

 
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thank you for a wonderful place to stay whilst on holiday. Glen and I stayed at the resort in 1998 when we were getting to know each other and now that we are married we thought it would be fun to take our daughter to stay at the same place. the unit was very comfortable, central and well priced and a great place to kick back after full days spent at the theme parks and sight seeing. thank you again. Caroline and Glen Walker.

Glen from Townsville, Australia
13 December 2012

 
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it was a great experience and the staff was very helpful. The location is not perfect but good which is quite near harbor town. It's convenient to take buses to main beach and other attractions.

Jing from Ningbo, China
13 December 2012

 
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we really enjoyed staying at the resort and wished we could have stayed longer. The location was wonderful.

Karen from Cambridge, New Zealand
12 December 2012

 
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Very good. We hadn't been made aware that the rooftop pool wasn't open and headed up there the first evening (we arrived after reception closing time) only to find it barricaded off! It didn't spoil our enjoyment of The Atrium, as we liked the pool and spa downstairs, but it might have been helpful to have been advised of this. Although Lift 1 has a sign up about the renovations, Lift 2 does not.

Paul from Sydney, Australia
12 December 2012

 
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loved its proximity to Harbour Town and Runaway Bay

FIONA from Chile, Chile
11 December 2012

 
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We stayed in room 4D and would have liked to see blockout curtains in lounge area, it was too bright early in the mornings, and room got hot quickly. There was also a light directly outside the room over the window for second bedroom which made it difficult for kids to sleep as it lit up the room considerably at night. The works going on at the pool on top floor went well after dark on the saturday night which we thought was not very good as we could not enjoy the balcony due to noise and getting our 2 year old off to sleep was a challenge due to the noise of the grinder cutting tiles. Overall the facilities were great, our break was interrupted by the works going on on the pool, which during the day was fine, but after dark was not good.

Lettice from Hervey Bay, Australia
11 December 2012

 
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Tiny kitchen is the only setback.

GREGORY from Pine Creek, Australia
04 December 2012

 
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The staff were very good. Very good location as it is close to theme parks and shopping centres.

Jeremy from Taree, Australia
03 December 2012

 
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All holidays are good anyway ...dodgy lift was the only annoying thing. Good to have proper keys instead of swipe cards that take heaps of swipes to open doors.

Matt from Redlands, Australia
26 November 2012

 
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Enjoyable and relaxing break. Apartment great. We sincerely want to thank Carl, at reception, for his time and curteousy extended to us in answering our numerous questions and assistance. We would definetly recommend and stay again at The Atrium.

Gary from Sydney, Australia
20 November 2012

Hi Gary and Vicky, really pleased to hear you enjoyed your stay. Thanks Linda
 
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Had a great time. Pitty the rooftop pool was out of commission.

Kellie from Boronia Heights, Australia
19 November 2012

 
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Was a very comfortable and enjoyable stay.

Delsey from Gold Coast, Australia
18 November 2012

 
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Pleasant stay

David from Maungaturoto, New Zealand
15 November 2012

 
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Very comfortable with excellent resort facilities.

PAM from Gold Coast, Australia
13 November 2012

 
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We found the room very comfortable. Would have loved the curtains in the bedroom to be more of a block out blind. Don't think I would stay on the waterfront side again due to traffic noise even tho we loved the view. Couches were not very comfy. We loved it that it was basically a home away from home. This was the second time we have stayed here and would do so again. Also would have been better if foxtel was in the main room not the bedroom on the tiny tv. Room had everything we needed, it was very clean and tidy.

Emma from Melbourne, Australia
12 November 2012

 
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Pleasent Stay

MILANA from Brisbane, Australia
12 November 2012

 
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We enjoy staying at The Atrium because it is comfortable and provides our family with all the facilities that we need to stay away- with a bit of luxury. Always clean.

Camilla from Inverell, Australia
12 November 2012

 
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We had a very pleasant stay and Karl was exceptionally friendly and helpful. The rooms did require some maintenance which we mentioned on checkout but did find the noise from renovations started very early at 0800 which was quite disruptive.

NOELENE from Victoria, Australia
11 November 2012

 
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From the booking process through to departure, The Atrium web site and the staff were excellent. We would certainly stay here again, and would recommend the resort to friends

David from Brisbane, Australia
07 November 2012

 
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The Atrium had all of the facilities that we required. The location was great and staff helpful. Thank you

Joan from Townsville, Australia
07 November 2012

 
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Location was perfect. kids loved it. weather awesome.

Sharon from Brisbane, Australia
06 November 2012

 
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Loved it, definitely the best place we've stayed at.

Lyndal from Tamworth, Australia
03 November 2012

 
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relaxing

Powell from Mackay, Australia
31 October 2012

 
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good

Jiken from Melbourne, Australia
30 October 2012

 
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enjoyed stay. i was there to take kids to theme parks so served purpose and was comfortable.

David from Adelaide, Australia
29 October 2012

 
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Fantastic

George from Bundaberg, Australia
29 October 2012

 
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The carpet in apartment was not very clean, however the apartment itself was very clean. We went out Saturday night and when we returned at 10.30pm, there was no parks available, and we had to park quite some distance around the corner from the unit and carry the children from the car to the unit. This was disappointing. On the website, the 2 bedroom apartment we booked, said that there was 2 TV's in each unit, however our unit only had one.

Susan from Kallangur, Australia
29 October 2012

 
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Staff were friendly and helpful. We loved our stay and look forward to returning in the future.

Gayle from Melbourne, Australia
27 October 2012

 
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This is the 2nd time I have stayed at The Atrium. The best part at this resort is that you can play tennis, enjoy 2 swimming pools with accompanying spas, games room, gym and even a libray if you feel like resting with a good book. The beach is so close for that morning or afternoon stroll. What else could anyone wish for whilst on holidays!!! The apartments are always clean and the staff are always friendly. Just super. Thanks

Elaine from Brisbane, Australia
25 October 2012

 
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Very Relaxing

Lucy from Yamba, Australia
24 October 2012

 
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We would like to say it was relaxing and pleasent

Wendy from Toowoomba, Australia
22 October 2012

 
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Comfortable rooms good value

Angela from New Lambton, Australia
21 October 2012

 
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