67 reviews from guests stayed at 19th Avenue on the Beach Apartments
Rating 9 out of 10 2 Nineteenth AvenuePalm BeachQldAustralia4221
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9/10
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JennikaBrisbane,
Australia Reviewed on 19 May 2012
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I would definitely stay here again. The staff were friendly and helpful the facilities were excellent and the views were exactly what we were hoping for.
Thank you for your kind comments. We look forward to welcoming you , the next time you stay with us at 19th Avenue On The Beach.
KirstyPalm Beach,
Australia Reviewed on 24 April 2012
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It was a very good stay, very good facilities and very spacious room. The only suggestion I could make is the room we stayed in (6D) didnt have airconditioning. As we had a small child, we were unable to leave the doors open all the time. Otherwise, I couldnt fault the hotel
Thank you for your comments Kirsty. As the apartments are individually owned it is at the owners discretion to put air conditioning in. The building was not built with airconditioning and we do not advertise it as having airconditioning. I'm sorry you felt uncomfortable. The balcony doors lock off at 10cm to allow safety from little ones getting out and 'big ones' getting in. Whilst providing security it also allows for air circulation. We do hope that you will visit us again some time.
AllanForestdale,
Australia Reviewed on 16 April 2012
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We thoroughly enjoyed our stay with you - rooms very comfortable, facilities excellently maintained. Thankyou very much - we will return again
Thank you for your comments Alan. I will pass them on to the owner (each apartment is individually owned so it is at their discretion what facilities are provided). Hotels require DVD's but holiday apartments are at the whim of the owner. I will certainly pass it on though. We look forward to seeing you on your next visit. Regards / Wendy
CarmelBrisbane,
Australia Reviewed on 15 April 2012
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We all loved the accom, the closeness to beach, undercover pool. The staff where helpful and friendly at all times.
Thank you for your ratings and comments. We hope to be able look after you the next time you visit 19th Avenue On The Beach.
JaneneBrisbane,
Australia Reviewed on 13 April 2012
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From the moment we arrived, we were made welcome and had no complaints about our stay at all.
Thank you very much for your ratings. We hope to welcome you again when you stay at 19th Avenue On The Beach. Also we do get the cleaning staff to check the crockery & cutlery after departure.
SeanPerth,
Australia Reviewed on 12 April 2012
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Thoroughly enjoyed our stay and was very relaxing.
Thank you for taking the time to complete this review Sean
SteveBrisbane,
Australia Reviewed on 10 April 2012
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We enjoy staying at 19th Ave and all the facilities that come with the accommodation.
Thank you for completing this review. We hope to see you again soon
ANNAToowoomba,
Australia Reviewed on 10 April 2012
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We had a very nice time. Thank you. The views were excellent and we were very happy with the unit we stayed in. The staff were very friendly and helpful. We have no complaints at all. It was a perfect holiday and we will definitely return! Thanks again.
Thank you Anna for your feedback. We do try to make our guests holiday as enjoyable as possible but it is always nice to hear that we have succeeded. We look forward to seeing you on your next getaway.
Regards
Wendy
FosterSippy Downs,
Australia Reviewed on 04 April 2012
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We love staying at 19th Avenue we love looking out to the sea. We will be staying again
Thank you for completing this review. We look forward to seeing you on your next visit.
DonaldSydney,
Australia Reviewed on 02 April 2012
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happy with location and facilities.
swimming pool and grounds excellent.
Thank you for your ratings.Hope to look after you agin you next visit 19th Avenue On The Beach.
DonaldBrisbane,
Australia Reviewed on 26 March 2012
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The two bed room apartment was ideal for or needs. Would probably stay again.
Thenk you for your ratings and comments. We will take it up with the owner. Hope to see you again in the near future.
Guest FromBrisbane,
Australia Reviewed on 26 March 2012
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e had a fantastic nd relaxing holiday. The resort was clean and welcoming the location was wonderful but most important it was quiet
Thank you for your ratings and comments. We hope to look after you again, when next you visit 19th Avenue On The Beach.
MorrisonSydney,
Australia Reviewed on 22 March 2012
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loved it
Thank you for your comments and ratings. We look forward to being able to assist you when next you come to 19th Avenue On The Beach.
FrancineChristchurch,
New Zealand Reviewed on 18 March 2012
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On the positive - the staff & service were excellent & the facilities of our apartment were wonderful (air-con, tvs in bedrooms, etc), the view of the beach was perfect, great proximity to the Gold Coast airport. On the negative - if you are using public transport, location is a bit too far out from the theme parks. On the plus being right on the beach and having 7 Eleven & McDonalds was great when travelling with young kids. The shower head in ensuite needed attention but was promptly dealt with by the staff to the best of their ability as they are limited by requiring approval from owners. We had a wonderful stay and only wished we had booked for longer.
Thank you for your comments. We hope we can look after you agin when you visit 19th Avenue On The Beach
ParkinsonNoosa,
Australia Reviewed on 16 March 2012
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very good uk visitors impressed
Thank you for your comments. Hopefully we can be of assistance on your next visit.
KosseySydney,
Australia Reviewed on 12 March 2012
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excellent location for mature couples, friendly staff, attention to details and secure parking spot.
Thank you for your ratings. Look forward to welcoming you again on your next visit.
IanSydney,
Australia Reviewed on 12 March 2012
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most pleasant -would come back any time
Thank you for your kind comments. We look forward to welcoming you back to 19th Aveneue sometime in the near future.
SharynBrisbane,
Australia Reviewed on 28 February 2012
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Stayed for friends wedding held nearby. Traffic noise was the only major problem
Thanks for the feedback Sharon. Unfortunately being on the Gold Coast Highway does have its negatives (road noise) but hopefully this is outweighed by being right on the beach and the facilities that we offer. We look forward to seeing you again some time.
JoanRuncorn,
Australia Reviewed on 27 February 2012
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Mum thoroughly enjoyed her well-deserved week-ender. She felt very much at home plus safe and welcome. Thank you, Wendy and team.
Toni Craig (for Joan Baker)
Thanks for taking the time to complete this review Toni. I'm pleased your Mum had an enjoyable stay even though the weather was a bit dismal. We did however put on a bit of entertainment for her which put a smile on her face. We hope she is able to come again some time. Wendy
HarryMelbourne,
Australia Reviewed on 01 February 2012
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Dear Les,
I and my friends had so much fun staying at your resort. We loved the beach front best. If we ever go to the Gold Coast again, your resort would be our first choice to stay. Next time I would make sure I book early to get either Daniel's or Michael's room because their ones were much higher than mine, on 11th and 15th floor and facing the beach rather inland.
Many thanks Les.
Kind regards,
Harry Chan
Thank you for taking the time to enter this review Harry. We appreciate your comments and look forward to seeing you again some time. Chris and I are pleased that you and the other three families enjoyed your stay even though the weather was so horrible. As you mentioned, get in early next time to get the higher level. Give us a call so we can discuss the position of the apartments. Kind regards, Wendy
GregMelbourne,
Australia Reviewed on 18 January 2012
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A great apartment with excellent views and tremendous service. An ideal location for a family with children.
Hi Greg,
Thank you for your comments and lookforward to welcoming you back soon
TrevorBrisbane,
Australia Reviewed on 16 January 2012
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Very enjoyable. Currently our favourite place to stay on the Coast.
Thank you for your comments. We will be contacting the owner to advise of the lounge condition and getting this rectified. Thank you again. Les
BelindaPittsworth,
Australia Reviewed on 03 January 2012
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Enjoyed our stay for the 5 nights that we were able to get away to 19th Avenue. As always we found the complex to be well maintained and the staff to be friendly and helpfull.
Thank you for taking the time to do this review Belinda. We look forward to seeing you on your next visit to 19th Ave.
WendyRochedale South,
Australia Reviewed on 01 January 2012
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19th Ave has everything we needed for a relaxing holiday. All the facilities were excellent. Les was very helpful when I thought we would be late checking in. WiFi prices are a bit steep but with smartphone not needed so much these days.
Thank you for you kind comments. We look forrward to being able to assist you when you wish to return. All the best for 2012. Regards Les
MichelleBrisbane,
Australia Reviewed on 18 December 2011
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we had a lovely time and plan to stay again. The pool was a big bonus with the kids and the cloudy weather but overall the apartment was great value for money. Thanks so much for looking after us.
Thank you for your kind ratings. We look forward to welcoming the next time you stay with us. All the Best for Festive Season. Les
EmmaNewcastle,
Australia Reviewed on 12 December 2011
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Great place for a family to visit. Loved being right on the beach without crossin gany roads. Loved having the sheltered pool so when it was a wet day we could still swim. Comfortable.
Thank you for your comments Emma. I will pass them on the owners but as they are individually owned apartments it is up to them what extras they have in the apartment. You should have had free to air channels as it is a requirement of all holiday complexes to provide them. We could have assisted had we known. Sorry for any inconvenience. We look forward to seeing you again in the not too distant future. Have a lovely Christmas
ShaunBrisbane,
Australia Reviewed on 12 December 2011
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Great staff, great location, great apartments. Allways enjoy staying here.
Thank you for your kind remarks. We hope to see you back again at 19th Avenue. Les
JoshMelbourne,
Australia Reviewed on 12 December 2011
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Loved our stay and would recommend to others. Very friendly staff and great facilities.
Thank you for your kind remarks. We look forward to welcoming you back on your next visit. Regards Les
PeterBrisbane,
Australia Reviewed on 22 November 2011
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A very good place to enjoy our annerversary weekend. Great views and really good location right on the beach. Friendly staff always willing to help.
Thank you for your review Peter. We take on board your comments about the air-con but as the apartments are individually owned we can only pass on your comments and hope that the owners will see fit to install air-con units. As the building was not built with air-con not many of the apartments have it. I'm pleased that you enjoyed your stay and we lookk forward to seeing you again in the future.
Kind regards
Wendy
RobertBrisbane,
Australia Reviewed on 09 November 2011
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We where down there for work and both of us found it a great stay for the week.
Thanks for your comments Robert. hope to see you for a holiday instead of work next time.
TomBrisbane,
Australia Reviewed on 07 November 2011
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This the second stay for us . very likely we will be back. Depending on future plans
Thank you for your kind ratings
We look forward to welcomming you again at 19th Avenue On The Beach, where LIFE'S A BEACH!
SiToowoomba,
Australia Reviewed on 21 October 2011
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what a way to relax.he staff are so helpful when you dont now your way around.
Thank you for your kind ratings. We hope to welcome you back some time in the near future. Best Regards Les
ChrisKatikati,
New Zealand Reviewed on 20 October 2011
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Wonderful
Thank you for your time in completing a review, we thank you for your comments. Best Regards Les
JohnMelbourne,
Australia Reviewed on 18 October 2011
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We thought the location and views were fantastic. It was a very family friendly, relaxing place to holiday. Reception staff were helpful and friendly. We really enjoyed our stay, so thank you. We liked the fact the place was lived in as well, it felt more homely than a a place that was perfect but with no character.
Thank you for your kind comments. Will contact the Restaurant and see if they are willing to leave menus with us for insertion into the rooms. Thanks again Les./
DonaldCasino,
Australia Reviewed on 12 October 2011
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The facilities were well maintained and the staff were more than willing to help out where possible they were prompt to answer any questions. My family would happily go back for anoyher holiday any time we really enjoyed the overall atomsphere of 19th Avenue
Thank you for your comments. We do rely on the cleaning company staff to notice these things when cleaning the apartment. We will be taking it up with them. Hopefully we shall see you again on your next visit. Les
JanelleToowoomba,
Australia Reviewed on 19 September 2011
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Very enjoyable
Thanks Janelle for your comments - we look forward to welcoming you again to 19th Avenue On The Beach
MarionBrisbane,
Australia Reviewed on 18 September 2011
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the only thing that I can think oif is that the single beds bedspreads didn't seem to be that clean. Everything else was fantastic.
Thank you for your comments. We rely upon the cleaning company to pick up on these sort of things - so I do apologise and will look into this further. Thank you again.
PeterOrmeau,
Australia Reviewed on 14 September 2011
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Was a great place to have a break, we enjoyed it very much. The Management was excellent.
We did find the lounge very itchy, placed a blanket on it and the shower had a big lag with the cold water cutting in, I would be very carfull with kids as the water is burning hot.
Facilities were excellent, loved the pool.
cheers
Thank you for your comments. I will look into the lounge and the cold water tap lag. Glad to hear you enjoyed the facilities and look forward to welcoming you again on your next visit.
JohannMelbourne,
Australia Reviewed on 06 September 2011
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It was a very good weekend and we loved our apartment.
Thank you for your kind comments - we hope we can look after you the next you wish to visit.
OliviaPalm Beach,
Australia Reviewed on 02 September 2011
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The apartment was clean and comfortable for our family of four. All of the staff we encountered were very pleasant and helpful. Loved the pool and spa, great to be able to use it even in cold rainy weather.
Thank you for your comments. The sliding balcony doors are being looked at getting bolts which can be locked into position allowing the door to open a few inches.
YvonneBrisbane,
Australia Reviewed on 22 August 2011
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We absolutely loved our first family getaway with our boys. Perfect location, close to shops, perfect views, just perfect overall. Definitely is our first option whenever we come to the coast. Have already recommended family and friends and will continue too.
Thank you for taking the time to complete this review and for recommending us to your family and friends. We look forward to their visit and also your next visit too.
KarelHong Kong,
Hong Kong Reviewed on 14 August 2011
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We enjoyed our stay very much. The apartment was great, well equipped and the location is wonderful with a "wide angle" view on the beach.
Thank you so much for your review. We look forward to welcoming you on your next visit.
PatriciaMelbourne,
Australia Reviewed on 09 August 2011
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This was my third stay and I believe the building and amenities are well presented. We were particularly impressed with the BBQ facilities which were spotlessly clean and ready fo our use and enjoyment.
JohnPort Macquarie,
Australia Reviewed on 14 July 2011
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Enjoyed our short stay. Unit was excellent in all respects
Thank you for staying with us John. We look forward to seeing you on your next visit to the coast.
AnnToowoomba,
Australia Reviewed on 14 June 2011
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We all loved staying at 19th Avenue and especially the pool as the weather for the beach was not so good and the children thoroughly enjoyed hours in the pool. The view were excellent.
Thanks for your comments Anne. We will certainly attend to them (if they have not already been fixed). We would have attended to the problems while you were here so you could have not had the inconvenience but until we know there is a problem we are unable to make amends. Sorry for any inconvenience caused. We look forward to seeing you in the future.