309 reviews from guests stayed at Arrow On Swanston
Rating 9 out of 10 488 Swanston Streetcarlton, victoria, australia3053
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Enjoyed the stay- comfortable beds- good kitchen.
MICHELE from Sydney, Australia 08 July 2015
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very convenient and pleasant. Breakfast not too good..
David from Sydney, Australia 06 July 2015
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Stayed for a week for uni pracs.
Heather from C, Australia 01 July 2015
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Comfortable, clean and quiet. Tram right outside the door. Helpful staff
Veronica from Sydney, Australia 30 June 2015
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Michelle was fantastic, very helpful and it was awesome location for Melboune Uni.
KAREN from Traralgon, Australia 29 June 2015
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The staff went above and beyond the requirements of their job in communication prior to arrival, even to calling me by name upon my arrival before I introduced myself. This demonstrated they were aware of whom and how many people they were expecting or still waiting to check in. Very impressive.
Fiona from Melbourne, Australia 28 June 2015
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I had a wonderful experience at Arrow On Swanston. The staff was very friendly and extremely helpful. The room was very clean and the location was perfectly between everything in walking distance. Overall it was great. Special thank you to Michael for being so helpful. I'll definitely stay here next time I'm in Melbourne.
Valentina from Melbourne, Australia 28 June 2015
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it's a good place to stay. The location is strategic for tourists to reach surrounding area. Mini market beside the hotel also really help us to get few things we needed.
Hy from Melbourne, Australia 27 June 2015
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Loved our stay at Arrow On Swanston. Staff were exceptional and the location was excellent. We will defiantly be returning next time we are in Melbourne.
Cody from Rockhampton, Australia 23 June 2015
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Awesome price and location
Morgan from Rockhampton, Australia 23 June 2015
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friendly and helpful staff
close to the event I attended and the CBD
shower ok, the water good pressure
juices from the café very good.
I did enjoy my stay!
thanks
Sana from Sydney, Australia 22 June 2015
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The staff were very helpful, the location was very convenient for me. The apartment was clean and a decent size. On the whole, I had a good experience there.
Ngareta from Melbourne, Australia 22 June 2015
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Value for money accommodation, I have no complaints whatsoever
Jerry from Melbourne, Australia 22 June 2015
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Very good value in the heart of the city. Value for money
Bric from Portland, Australia 22 June 2015
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Within our budget, Arrow was perfect for our 4 day visit. Congratulations on the quality of your staff.
Terence from Burpengary 4505, Australia 13 June 2015
Dear Terence, It is great to hear we met your needs and enjoyed your stay. Our staff much appreciate the feedback. We look forward to you staying with us again. Kind regards, Arrow On Swanston
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Love staying at Arrow On Swanston. Staff are always friendly and helpful, rooms clean and tidy, location is great.
Highly recommend this hotel to anyone.
Julie from Mildura, Australia 11 June 2015
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Clean,quiet and comfortable. Close to tramline, value for money
Veronica from Sydney, Australia 10 June 2015
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Polite efficient staff
Comfortable convenient location
Parking a bonus
No fuss
DEBRA from Melbourne, Australia 09 June 2015
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Lovely to be greeted by welcoming staff upon return visit to Arrow On Swanston
Wilma from Bairnsdale, Australia 09 June 2015
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Excellent as usual!
Nicole from Perth, Australia 08 June 2015
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Staff was helpful in changing rooms for me when I requested.
Molly from Robina, Australia 06 June 2015
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Very good
Shannon from Melbourne, Australia 06 June 2015
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good location good price facilities good staff helpful
Rod from Melbourne, Australia 03 June 2015
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Location was fantastic, we were within walking distance to everything we needed. Room was clean but really small, couch not really big enough for 2. Pillows were hard, but overall a very good place to stay. Staff very helpful and friendly. I'll be back.
Carli from Melbourne, Australia 02 June 2015
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GOOD HOWEVER NEED MORE DIRECTIONS IN THE CAR PARK AS ONCE YOU ARE IN THERE IF YOU HAVENT BEEN BEFORE GET LOST EASY NEED DIRECTIONS TO THE ENTRANCE AS WELL AS THE RECEPTION AREA HARD TO FIND - SHOULD BE ABLE TO ENTER FROM THE CARPARK WITH A BIG RECEPTION AREA THIS WAY SIGN
MICHAEL from Melbourne, Australia 02 June 2015
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very good
Bruce from Palmerston Noeth, New Zealand 01 June 2015
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Friendly, helpful staff. Comfortable accommodation. A pleasant stay, as always.
Jenna from Manjimup, Australia 30 May 2015
Dear Jenna, Thank you for taking the time to review your stay with us. It is great that our excellent and hard working staff are recognised. We look forward to seeing you again soon. Kind regards, Arrow On Swanston
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I loved my experience and I found it very enjoyable.
I really appreciated the extra toiletries in the bathroom.
Ivy from Marayong, Australia 22 May 2015
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Stay here quite often due to the location and value for money. Staff upon checking were slow to assist us as they were busy chatting amongst themselves. However when served the staff were very pleasant and I must say this was a one off. Tram stop right out the front and within walking distance from the CBD. Car parking is reasonably priced compared to some hotel car parking prices.
Michelle from Hamilton, Australia 20 May 2015
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Yes it was good
Kerry from Melbourne, Australia 17 May 2015
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Great location, rates are reasonable. Helpful staffs.
Ei-Leen from Kuala Lumpur, Malaysia 15 May 2015
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Fantastic. Great location, quiet, value for money
Julie from Melbourne, Australia 14 May 2015
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The front desk staff has been more than helpful with all of our requests. The rooms were clean and comfortable. The only thing we didn't like was the wifi: The signal was bad that we gave up and used our own internet connection, what was worse, it did not block us for automatically logging in and cost another 15D or so for the internet we DID NOT use...
Judie from Taipei, Taiwan 14 May 2015
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The accommodation is ideal for me. It is close to where I attend a lot of seminars. The room is always serviced and clean. An excellent location and a very good hotel.
Wendy from Tasmania, Australia 12 May 2015
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It was an amazing experience. The building is located on a strategic place, so thus we can explore Melbourne with an easier way. The service offered also outstanding; we could see all staffs were friendly and did not hesitate to give us informations (as it was our first time travelling to Melbourne).
Putu from Denpasar, Indonesia 10 May 2015
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Very clean, friendly receptionist, close to shops and restaurants. Perfect for our needs.
Jodie from Perth, Australia 02 May 2015
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I love coming here. The staff was incredibly helpful, and the location is wonderful.
Matthew from Chicago, United States 30 April 2015
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we enjoyed our stay everything was very convenient
Beryl from Pertth, Australia 19 April 2015
Dear Beryl, Thank you for your feedback. Your suggestions will be looked into as they are very valid. The pre-authorisation/ imprint of $50.00 we held on your card will be released within 5 working days of checking out. If it has not automatically released you will see on your account the ‘Pending’ $50.00 transaction on the day you checked in however, if it has released you will no longer see any transaction of $50.00 as it is not put on as credit, it is just released back into your account.
Please be advised we have not charged your card for any incidentals. We look forward to seeing you again. Kind regards, Arrow On Swanston.
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Very good. Convenient location
Lynn from Melbourne, Australia 18 April 2015
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Fabulous. Will stay there again
Rose from Bundaberg South, Australia 14 April 2015
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The staff were fantastic, very polite and very helpful. The location was fantastic for us.
Robyn from Melbourne, Australia 13 April 2015
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Great location, comfortable bed, a shower I can turn around in without turning the taps off, fridge, basic kitchen. Best value accom I've found in Melbourne.
Alexana from Perth, Australia 05 April 2015
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overall good only missing free internet
Kazi from Sydney, Australia 02 April 2015
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I have stayed here many times and have always found the hotel to be good value for money, the tram stop out the front is very handy and it is only a short walk into the CBD otherwise. Close to lots of different attractions.
Michelle from Hamilton, Australia 31 March 2015
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Good option for what we required. I will use this hotel in the future.