309 reviews from guests stayed at Arrow On Swanston
Rating 9 out of 10 488 Swanston Streetcarlton, victoria, australia3053
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Very good for every thing to stay in swanston hotel
Thi from Perth, Australia 26 December 2014
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Very pleasant will recommend to others
Michele from Melbourne, Australia 22 December 2014
Dear Michele, Thank you for your feedback. We appreciate that you enjoyed your stay with us and we look forward to your return soon. Kind regards, Arrow On Swanston
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The car park is a dogs breakfast and confusing.
The TV did not receive Channel 7 or 9 which was odd.
Otherwise the hotel is pretty good.
Ken from Melbourne, Australia 22 December 2014
Dear Ken, Thank you for your feedback. We apologies if you did not enjoy our facilities. We do receive all freeview channels so we will need to check our connection. We look forward to your return in the near future. Kind regards, Arrow On Swanston
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very conveniently located. Great value for the money paid
Marion from Sydney, Australia 22 December 2014
Dear Marion, Thank you for providing your feedback. We appreciate that you had a pleasant stay and look forward to you returning soon. Kind regards, Arrow On Swanston
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Staff were extra helpful - first in changing us from two single beds to twin bed room and then in tracking down items (Christmas present) left in fridge. We'll be back
Sana from Bendigo, Australia 19 December 2014
Dear Sandra, Thank you for your great feedback. We are happy that you enjoyed your stay and we will make sure to fix the shower head. We look forward to you staying with us again in the near future. Kind regards, Arrow On Swanston
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Great value
Hayden from Melbourne, Australia 16 December 2014
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Very good, I would stay again if the need came up again.
Michelle from Melbourne, Australia 01 December 2014
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Great service,rooms were awesome and location perfect. I will be back!!
Jeff from Tasmania, Australia 30 November 2014
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Fine, helpful staff and comfortable clean room. Last time the room was noisy,opposite the car park but this time much quieter.
Sana from Melbourne, Australia 30 November 2014
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Impressed......better than I was expecting....thanks
Carolyn from Newcastle, Australia 30 November 2014
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Though I had directly booked from the hotel website, I did not get the WiFi facility, as mentioned before the booking.
Abhinav from Singapore, Singapore 28 November 2014
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Very good
Gregg from Melbourne, Australia 27 November 2014
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Very Enjoyable
Tim from Melbourne, Australia 21 November 2014
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good
Sean from Melbourne, Australia 18 November 2014
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Great place to stay. However, would not stay in room 105 again as it was right above the front entrance. Everytime the sliding doors opened it was as if there was thunder outside. The doors were quite noisy and did track well and even provide some minor vibration in our room.
Still, would come back again.
Tilly from Melbourne, Australia 17 November 2014
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Good
Philip from Melbourne, Australia 10 November 2014
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Arrow On Swanston is conveniently located in central Melbourne within walking distance to both the big shopping centres as well as the queen Victoria market. Room was clean with a handy kitchenette.
What came as a surprise for us was that the twin apartment had a thin partition that divided the room into 2 smaller bedrooms but it didn't cause any problem.
Chye from Singapore, Singapore 09 November 2014
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it was quite good, I liked the apartment, but it was a little noisy at night, and the pillows were too thin, and the light from the smoke alarm was anoyying me all night.
Aithan from Melbourne, Australia 08 November 2014
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Very satisfactory
Susan from Perth, Australia 03 November 2014
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Very satisfactory
Susan from Perth, Australia 03 November 2014
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Overall quite good. As the room faced onto the road it was very noisy though.
Sharon from Leopold, Australia 20 October 2014
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Overall, good experience.
Linna from Adelaide, Australia 16 October 2014
Dear Linna, We appreciate you taking the time out to provide your feedback. Our Maintenance team has been informed to fix the toilet and lock so you can be assured you will not come across this on your next stay with us.
Kind regards,
Arrow On Swanston
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It is good
Sourigna from Vientiane, Laos 15 October 2014
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The new carpet in the room had a strong new smell that was slightly uncomfortable.
Brigitte from Cape Woolamai, Australia 14 October 2014
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I was unable to stay due to illness, however the hotel arranged with my replacement delegate, that they could stay using my booking. I was very satisfied with this and when next in Melbourne will strongly consider booking again with Arrow On Swanston.
Helen from Melbourne, Australia 13 October 2014
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We had a very enjoyable time. Car parking at the hotel and a reasonable price. Tram stop right out the front and the room was plenty big enough for the two of us.
Michelle from Hamilton, Australia 12 October 2014
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All good and very easy
Clare from Canberra, Australia 10 October 2014
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Request was granted efficiently by Rebecca. Will highly recommend it to my friends.
Dora from Melbourne, Australia 07 October 2014
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no issues, clean, location good, just a bit of noise from other rooms at night, partying a bit I think, but not too bad. The availability of parking was ahndy as well.
Kevin from Sydney, Australia 07 October 2014
Dear Kevin, Thank you for taking the time to provide us with your feedback. We are glad you enjoyed your stay and utilised our facilities. We look forward to your return.
Kind regards,
Arrow On Swanston
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It was in a great spot with a tram stop right outside the door. Close to Bourke St Mall, Queen Victoria Markets and numerous dining options. Nothing was too far away. We parked the car when we got there and it didn't move until we were ready to leave. Parking was reasonably priced.
Christine from Central Nsw, Australia 07 October 2014
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Brilliantly located and very well priced. The staff were very friendly and helpful, and the room was well equipped. This was my second stay at this hotel, and I will certainly be back again.
Claire from Canberra, Australia 07 October 2014
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Experience was very good other then having no one answer the phone before my arrival to check in and having no one to at the front counter to check me in until ringing the bell and waiting 10 minutes afterwards, Room was clean and location was great though
Elleisha from Newcastle, Australia 16 September 2014
Dear Elleisha,
Thank you for taking the time to provide your feedback. Our reception staff stay very busy attending to guests needs and we strive to provide excellent customer service so I apologies that you did not experience this. We look forward to you staying with us again and enjoying our great customer service.
Kind regards,
Arrow On Swanston
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We were visiting Melbourne to attend a symposium at Melbourne University Graduate School and to catch up with family. The location was perfect for this purpose and the accomodation, while small, was quite comfortable.
Rosemary from Brisbane, Australia 07 September 2014
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Very convenient , clean and comfortable for a short stay
Megan from Melbourne, Australia 31 August 2014
Dear Megan,
We appreciate your feedback and look forward to you staying with us again soon!
Kind regards,
Arrow On Swanston
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Fantastic experience. I would highly recommend to my friends.
Ronald from Sydney, Australia 25 August 2014
Dear Ronald,
Thank you for your excellent feedback and suggestion. We are happy you enjoyed your stay and look forward to you and your friends choosing Arrow On Swanston in the near future.
Kind regards,
Arrow On Swanston
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Was good for what I needed at that time
Michelle from Boort, Australia 19 August 2014
Dear Michelle, Thank you for your positive review. We look forward to you staying with us again soon.
Kind regards,
Arrow On Swanston
Heather from Griffith Nsw 2680, Australia 04 August 2014
Dear Heather, Thank you for your feedback. It is nice to here you are a regular guest and we look forward to you staying with Arrow On Swanston in the near future.