Best Western The Buckingham International

simple, clean , efficient, as described on website, a good experience overall. will stay again

Excellent rooms and Service

Great room, great service, great location. Absolutely no complaints.

Only problem was the room we were in number 81 the shower door etc was to short and the water went over the floor everytime it was used.

I found the requirement to leave my full credit card details without any guarantee that it would not be used fraudulently because I was suspected as a thief who would abuse the bar fridge and not report consumption details entirely offensive. Given that I had prebooked my accommodation through a secure web site using my credit card surely is a demonstration of my integrity and ability to afford to pay for anything I may have consumed.

as always I enjoy my stay.

Room adequate but starting to look a bit tired.

Good, no issues. Hassle free :)

Happy with the room

Wilson in the Restarant was fantastic - very helpful. The overall presentation of the complex was good. Enjoyable stay - good location for me due to work / training with the Jena Dyco Training Organisation.

No fault of the hotel, but the TV next door was on full blast through some of the night and morning - very annoying!

Quite good Had a bit of trouble with language and the asian staff understanding what i was ordering or asking

terrific

Accommodation. staff and meals were very good.

Excellent location. Great place to stay

everything was fine and the food at the restaurant is nice. Only thing to mention is that the internet connection is a bit unreliable in the rooms and it takes a long time to get hot water in the shower.

Comfortable, private, if any problems with other tenents, it was dealt with very swiftly with minimal disruption to others.

The whole experience was good.

The room was clean and quiet and we had a good sleep.

value for money

MY WIFE AND I WERE VERY HAPPY WITH THE ACCOMMODATION, WE HAVE BOOKED TO STAY AGAIN ON THE 28/2/11 UNTIL 2/3/11

Pros: Great service, comfortable refurbished room Cons: couldn't completely close drapes so lights from front of property make sleep a little difficult

Nice quiet room, even at front of motel.

The older gentleman i think maybe indian gave the most sensational service

Very pleasant, comfortable and a good base for visiting friends

Very clean and comfortable, and convenient

I was very happy with the overall experience with my stay. the room was a good size and had everything i required.

Was a good stay, i've stayed there 6 nights over the past month! will continue staying there in the future!

Although it was a very brief stay, everything I needed was provided and found with ease. The stay was friendly and helpful.

Over All Good. But I had difficulties with the shower. It was a small shower stall, and I therefore could not avoid the scalding hot and freezing cold water that came out of the shower head intermittently. The medium temperature setting was prone to unexpected and unpleasant extreme changes.

Almost completely happy. Sleep was disturbed during the night by noise in the next room. Perhaps the walls could be more sound proof.

Sufficiently met my needs.

The accomodation was very comfortable and met all needs but what will definately make me return again was the fantastic staff. I do not know the lady's name but on the day that my taxi didn't show up one of the wonderful staff drove me in her own car to my course so I was not late. This goes above and beyond expectations for an accomodation venue. Thank you so much for looking after me so well. I will definately reccommend and return to The Buckingham!

no fuss , quick check in/out

Room was clean and well appointed. TV reception was poor. Staff were friendly. Shower in room 40 was impossible to adjust the water temperature (perhaps a fault with the cold water tap?)

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Hot water in shower was very sensitive so water was either dangerously hot or cold. Also ran out of hot water on one occassion. Otherwise nice room, good location for visiting our nearby family. This was our second visit.

Sent Wed 22/12/2010 9:35 AM Dear Booking Manager, Due to the fact the my Husband has just had a mild stroke the Doctor has forbidden him to undertake a 15hour round trip to Melbourne and back to Eden. Based on this information it is with regret that we must cancel the above booking for the 25th and 26th December, 2010. Cancellation Code: 721687 For my credit card records can you confirm the cancellation via email. Thanks you for your understanding. Regards Jenny Wickes

I stayed at the Highett and Bay St apartments. The above ratings are applicable for the apartment at Bay St. The apartment at Highett is dated and is comparable in quality to the great accommodation Buckingham provided at Bay St. I will definitely stay at Buckingham Bay St in my next visit to Melbourne.

comfortable

We had a very good couple of nights.

Pleasant stay

Pleasant stay. Stay was business related.

As you can see from ratings it was a good stay. However our toilet didn't flush properyly & spoke to two gentleman with no action taken. Also extremely noisey on Fri nigth from other guests couldn't get to sleep I had a son who had just had an operation on Fri morning and he didn't sleep at all with the noise. Management should have known about this as it was VERY noisey.

My only disappointment was that I requested a non-smoking room (and was very kindly given one) but, unfortunately, could continuously smell cigarette smoke which I think was due to the fact that a cigarette butt container was housed right outside the room. Unfortunately, I am allergic to cigarette smoke and become ill if I am exposed to it over a period of time. I left the next morning feeling unwell which was a great shame as the hotel itself is lovely and was excellent value for money.