Riverside Apartments

607 reviews from guests stayed at Riverside Apartments


Rating 9 out of 10
474 Flinders Street melbourne cbd,  victoria, australia 3000
Overall Rating 9/10
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liked the apartment heaps lots of room for the 4 of us

Gary from Melbourne, Australia
02 October 2014

Thanks Gary, Lots of space makes it much easier to share. See you again soon. Steven, reception.
 
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Great location for easy access to public transport and the lovely southbank

Karen from Swan Hill, Australia
30 September 2014

Hi Karen, Sounds like you had a lovely time in Melbourne. Our city is always changing and any time is a good time to stay, but rug up in September it can still be chilly. Steven, reception.
 
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We had a great stay and were very happy with the accommodation. We will certainly consider staying there again in the future.

Joe from Perth, Australia
29 September 2014

Thanks Joe, Our apartments are great for families. Hope to see you all again soon. Steven, reception.
 
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Lift wasnt working to get to car park so had to walk with heavy bags.

Anew from Adelaide, Australia
22 September 2014

Hi Andrew, Thanks for your review of Best Western Riverside Apartments. Next time you stay with us request the river view apartment again and we will do our best to accommodate you. Steven, reception.
 
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Happy with the accomodation as it suited our needs.

Prudence from Melbourne, Australia
12 September 2014

Dear Prudence, Thank you for the review of your recent stay. Melbourne is such a great city, there is always something exciting happening. Hope to see you soon. Steven, reception.
 
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Love the apartments and the location. Staff very friendly and helpful Have only just found these apartments. Was in Melbourne last week and stayed here and also this week we stayed again Will be back each time we visit Melbourne.

Barb from Melbourne, Australia
06 September 2014

Dear Barb, Thank you for posting your thoughts on Best Western Riverside Apartments. Firstly, thank you for the recommendation and secondly I hope we see you both again soon. Steven, reception.
 
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The people at the reception were very friendly and helpful.

Harriet from Sydney, Australia
29 August 2014

Thank you Harriet for your kind thoughts. Looking forward to seeing you again soon. Steven, reception.
 
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We had a great stay. Friendly, helpful and competent staff. Convenient location.

Rod from Canberra, Australia
18 August 2014

Hi Rod, Thanks for the feed back. Glad to see our staff are still working hard to make your stay such a pleasure. Steven, reception.
 
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We really enjoyed our stay, it was nice to be able to have my parents as well as my 2 young kids without being charged an arm and leg for the addition of my kids. The view and location was great I couldn't get the kids away from the windows!

Rachelle from Victoria, Australia
11 August 2014

Hi Rachelle, Our apartments make for a comfortable and spacious stay for families. The views (as you know) are a big hit with the kids. Hope to see you all again. Steven, reception.
 
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Great room, friendly staff, excellent value

Jenni from Melbourne, Australia
10 August 2014

Hi Jenni, A perfect 10! Thanks for your warmth and enthusiasm. Steven, reception.
 
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Comfortable stay and great location.

Karen from Adelaide, Australia
30 June 2014

Thanks Karen, We are always trying to improve comfort for guests and comments are always welcome. Hope to see you again soon. Steven, reception.
 
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Great place to stay

Margret-Ann from Melbourne, Australia
30 June 2014

Hi Margaret -Ann, By all accounts you had a terrific stay with us. Glad to hear, and thanks for telling others. Steven, reception.
 
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We had a very enjoyable stay at Riverside Apartments, we will defiantly stay here again as the room was fantastic we all had ample space and it was very clean, tidy and welcoming. The staff were very friendly and were more than happy to call us a taxi and to accomodate our luggage when we first arrived and before we departed.

Samantha from Melbourne, Australia
03 November 2017

 
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apartment was lovely but there was very loud street noise all night long which meant very little sleep ????

Dean from Melbourne, Australia
14 December 2015

 
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It's been over 5 years since we stayed at Riverside and while we were happy with the experience, the general cleanliness of the surrounding area on the streets was noticeably more grotty and appeared more down at heel. Perhaps this is something Riverside could take up with the Council.

LORRAINE from Melbourne, Australia
07 March 2015

 
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Although everything was great within the apartment and the location, we were very disappointed by the noise level from our apartment No. 7. Our window faced Highlander Lane and the noise from the nightclub at the end of the land reverberated through to our apartment and the undesirables hanging around in the lane were very noisy plus seeing them urinate in the lane. We have stayed previously a few years ago but because of the sleeping problem we would seek alternative accommodation next year

Jenny from Adelaide, Australia
28 January 2015

 
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It was really great, except for one major flaw...The shower to the apartment above must have been over the master bedroom and it was terribly loud, we woke at 3am in the morning (also unfortunate that people above were showering at this time!!) to what we thought was water coming in through the roof, so unfortunately we were awake from then as they were also fairly noise, which was the only bad thing about our whole experience. apartment 1622, no thanks.

Anna from Melbourne, Australia
24 December 2014

Hi Anna, Thanks for your comments. Sorry about the shower from above at 3am. Glad to hear everything else was super. Hope to see you all again in 2015. Steven, reception.
 
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We love the location and we love the décor of the apartments we have stayed 3 times in three different apartments and loved them all however this time we stayed in 1512 and that was the best.

LINDSAY from Berwick, Australia
28 July 2014

Dear Lindsay, 1512 is a lovely apartment I agree. It isone of our apartments overlooking the Yarra river. At night the view across the water is something you are sure to remember. Thank you for coming back to stay with us. We look forward to see you both again soon. Steven, reception.
 
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GOOD

Albert from Nsw, Australia
18 July 2014

Dear Albert, Thank you for your comments. We hope to see you again soon. Steven, reception.
 
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This is the second time that I have stayed here. The staff are always super friendly and more than happy to help out. Thanks.

Stephen from Tasmania, Australia
18 July 2014

Hi Stephen, Thanks for letting us know how much you enjoy staying at Best Western Riverside Apartments. See you soon. Steven, reception.
 
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Always a great experience and the location is fantastic which is why I keep coming back (and recommending to others)! The complimentary champagne and chocolates were a lovely bonus (it was a shame the champagne wasn't chilled in the fridge though - it would have been nice to enjoy before going out to dinner).

Meighan from Moama, Australia
14 July 2014

Thanks for your review Meighan, No one likes warm champagne! I agree lets keep it chilled. Hope to see you again soon. Steven, reception.
 
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We have stayed 3 times before and never been disappointed.

Hayley from Alfredton, Australia
01 July 2014

Dear Hayley, A returning guest is the best compliment we can receive. Thank you. Looking forward to seeing you again soon. Steven, reception.
 
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Very pleased with the spacious rooms and bathrooms were extremely clean. My friends and I enjoyed our stay

Kathy from Melbourne, Australia
28 June 2014

Glad to hear you all had a comfortable stay at Best Western Riverside Apartments. See you soon Kathy. Steven, reception
 
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relaxing

Robert from Sa, Australia
28 June 2014

Thanks Robert, Melbourne always has something happening, no matter what the weather is like so hopefully we will see you all again soon. Steven, reception.
 
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Was perfect to have to catch up with friends in the city, the outdoor balcony 10/10 would love to see it in summer. Layout of apartment is perfect as well with bedrooms separate from lounge kitchen etc, was very good for the early birds.

Louise from Melbourne, Australia
26 June 2014

Thanks Louise, It's a great apartment no matter what the time of year. No doubt we will see you again in summer. Steven, reception.
 
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Pleasant stay, clean and fully functional apartment unit, friendly staff.

Gail from Melbourne, Australia
16 June 2014

Thank you Gail, Please look out for our specials soon to be advertised on this site. We look forward to seeing you again soon Steven reception.
 
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Accommodating when we wanted to change rooms. Helpful with wifi issues. However wifi was frustrating and needs improving.

Ngaire from Melbourne, Australia
28 May 2014

Dear Ngaire, Thank you for your comments. We are constantly try to improve guest comfort and your comments certainly help. We hope to see you both again soon. Steven, reception
 
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It was very convenient for us & we really enjoyed our stay.

John from Newcastle Nsw, Australia
26 May 2014

Hi John, Thanks for your comments, we really appreciate the feedback. Hope to see you again soon. Steven, reception
 
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TV in the lounge room was broken, no replacement available. Otherwise a great stay. Very friendly and helpful staff.

Daniel from Forth, Australia
16 May 2014

Hi Daniel, Thanks for taking the time to tell us about your recent stay. Sorry the TV didn't work during your stay. We have since fixed the problem. Hope to see you again soon. Steven, reception.
 
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a comfortable experience

Craig from Melbourne, Australia
12 May 2014

Hi Craig, Thanks for your review. We are constantly updating details and your comments have been noted. Hope to see you soon. Steven, reception
 
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Excellent. Great room overlooking the Yarra. Great location. Very pleasant.

Pamela from Adelaide, Australia
03 May 2014

Thanks Pamela, The river view apartments are such a surprise. Looking out over the river and bay is something special I agree. Steven, reception.
 
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Great experience. Will be staying again next time in Melbourne. Was happy to get a discounted price. Great views. Have recommended to a friend who is visiting Melbourne later in the year. Had room 1742, temperature in shower took over 5 mins to get right, not sure if it is fixable? Had a fab stay.

Pamela from Adelaide, Australia
03 May 2014

Hi Pamela, Thanks for the recommendation and hopefully we will see you again too. Steven, reception
 
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Very impressed with it all.

Marjorie from Melbourne, Australia
30 April 2014

'Very Impressed', that says it all. Thank you Marjorie for telling us your thoughts on Best Western Riverside Apartments. Steven, reception
 
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First time visitor, great location and staff

Tony from Brisbane, Australia
29 April 2014

Thanks Tony, Great to hear you had such a positive experience with us at Best Western Riverside Apartments. Come again soon. Steven, reception
 
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Staff very friendly, helpful and great location.

Seth from Bendigo, Australia
29 April 2014

Hi Seth, We try to make your stay as comfortable as we can. Glad it shows. Thanks. Steven, reception
 
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I would definitely come again

Elaine from Sydney, Australia
28 April 2014

Dear Elaine, Thank you for your comments. We would definately be pleased to see you again too. Steven, reception
 
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Good value for money with great and friendly service from staff. Rooms and bathrooms are generally clean.

Aian from Perth, Australia
24 April 2014

Thanks for your thoughts Adrien. Guest comments keep us on our toes. Steven, reception
 
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Very good, as always.

Michael from Brisbane, Australia
14 April 2014

Thanks Michael, Always a pleasure having you stay with us. See you again soon I hope. Steven, reception
 
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Great spot

Heather from Birchip, Australia
12 April 2014

Thank you Heather, Glad to hear you had a great time. Steven, reception
 
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I was only here for the one night due to a late work meeting. I thought the room was a decent size for the price.

Stephanie from Melbourne, Australia
12 April 2014

Thank you Stephanie, We also have 1 bedroom apartments at our main property, Riverside (above reception). These are also well worth staying overnight in. Steven, reception. yours
 
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We enjoyed our stay at the Best Western Riverside apartment

Rokiah from Melbourne, Australia
06 April 2014

Thank you Rokiah, I'm glad you and your family enjoyed your stay with us. Please come back again. Steven, reception
 
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Perfect location with lovely views.

Leanne from Melbourne, Australia
06 April 2014

Hi Leanne, Well, thats a great score, thank you. The views are great I agree! Steven, reception
 
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Fantastic location. Very quiet up on the 17th floor. No complaints at all Very helpful desk staff. Thank you.

Kenneth from Melbourne, Australia
05 April 2014

Hi Kenneth, The apartments are located between the 15-17th floors and many have great views. I'm glad you had such a comfortable stay. Steven, reception
 
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Staff were great, very helpful & nothing was too much trouble. I have stayed twice before & will again in the future.

Cara from Melbourne, Australia
03 April 2014

Thank you Cara for posting such a positive review. I'ts a big positive for our staff when returning guests tell others. Hopefully we will see you again soon Steven, reception
 
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Very good facilities. Satisfied with the accommodation.

Neville from Melbourne, Australia
31 March 2014

Thanks Neville, Comments noted and thank you for taking the time to give us feed back on your stay. Come again soon. Steven, reception
 
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