Birches Serviced Apartments

806 reviews from guests stayed at Birches Serviced Apartments


Rating 9 out of 10
160 Simpson Street East Melbourne,  Victoria, Australia 3002
Overall Rating 9/10
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Very good service and good value for money. I would definitely stay there again. Staff very responsive to suggestion regarding an issue with one of the beds. They valued my feedback.

Bronwyn from Melbourne, Australia
23 October 2015

Thanks for taking the time to send us through your feedback Bronwyn, we certainly do appreciate it. There definitely is an issue with the sofa bed in Room 9 which we are currently attempting to have repaired (no luck finding anyone that can fix it at this stage!) We do hope to have the opportunity to welcome you back to Birches. Kind regards Alan & the Team
 
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Nice place in a good location. The only problem was a bathroom window that didn't lock.

Jamie from Brisbane, Australia
22 October 2015

Hi Jamie Thank you for taking the time to send us through your feedback, it is appreciated. We will get the lock in the bathroom checked. Kind regards The Birches Team
 
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Excellent great place close tn the CBD

John from Adelaide, Australia
22 October 2015

Hi John Thank you for taking the time to send us through your feedback, it is appreciated. We look forward to welcoming you back to Birches. Kind regards Alan and the Team
 
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Good

Robert from Camperdown, Australia
18 October 2015

Hi Robert Thank you for taking the time to send us your feedback, we do appreciate it. We do have an on-going refurbishment program in place, but like all buildings it is never ending. We do hope to see you again soon. Kind regards The Birches Team
 
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Short & sweet overnight stay

Marie from Melbourne, Australia
15 October 2015

 
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As usual met my needs perfectly.

Ian from Orbost, Australia
10 October 2015

Thanks Ian - that's very kind. See you on the 27th October. Regards Alan
 
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Great service - thank you Alan. The two bedroom townhouse was so spacious and had everything we needed. Will definitely be back soon. Have recommended your apartments to family and friends.

Sheree from Perth, Australia
10 October 2015

Sheree Thank you for taking the time to sent through your feedback - we really do appreciate it. Hope to see you again soon. Kind regards Alan and The Birches Team
 
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I chose Birches for the location close to public transport and availability of reasonably priced parking. The walk-in shower I requested wasn't available but the shower over the bath was relatively easily negotiated even with my bad knee. The ground floor apartment I was given was bright, clean and comfortable.

Anne from Melbourne, Australia
09 October 2015

Anne, Many thanks for taking the time to respond. It was great to hear that your overall experience was enjoyable. We look forward to being able to welcome you back to Birches. Alan and the Team
 
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Good place to stay when I need central location.

Dmitri from Wyong, Australia
08 October 2015

Dmitri Thank you for taking the time to provide us with feedback - we certainly appreciate it. Double glazing will be on the agenda when renovations take place. We hope to be able to welcome you back again soon. Best wishes from The Birches Team
 
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We were comfortabe and felt safe in our third storey room, loved the view. Staff were all delightful and helpful. Location proved handy for many places and activities.

Penelope from Adelaide, Australia
07 October 2015

Penelope Thank you for taking the time to provide us with feedback following your stay. It is appreciated and we hope to be able to welcome you back again soon. The Birches Team
 
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Really good value for money.

Liesl from Melbourne, Australia
05 October 2015

Thank you Liesl for taking the time to provide us with your feedback. We hope to welcome you back again soon. The Birches Team
 
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Travelling with a child we need comfort and convenience and we were all settled and at ease. Facilities were great and rooms/beds comfy.

Helen from Melbourne, Australia
03 October 2015

Helen Thank you for taking the time to provide us with your feedback. It is appreciated and we do hope to be able to welcome you back again soon. The Birches Team
 
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Comfortable. Quiet. Friendly staff. Lovely location

Frances from Melbourne, Australia
29 September 2015

 
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It is a very good apartment that suit to family. It provided kitchen, so that we can make dinner for ourselves. It also a good location, because it near to the queen Victoria market and near to the Chinatown. However, there is no enough of parking lot to all the customer. Also, some of the furniture are old, so need to be change.

Lee from Kuala Langat, Malaysia
25 September 2015

 
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Very nice- bit noisy due to the proximity of the room to the traffic lights/road. Clean and spacious rooms.

Kendall from Bendigo, Australia
17 September 2015

Thanks Kendall for your feedback. We are about to start charging for the entire stay at time of booking, so your comments are timely in relation to our change. We hope to be able to welcome you back to Birches soon.
 
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Great spot, nice and peaceful, friendly staff. It's a little gem. It was nice to find accommodation in Melbourne with a country feel about it.

Brian from Horsham, Australia
16 September 2015

Thanks Brian Really appreciate your feedback. Certainly hope we can welcome you back to Birches at some stage. Take care
 
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Very happy with all experiences staff were very obliging and recommended good places to dine and things to do

Anthony from Warrnambool, Australia
15 September 2015

 
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Very happy with our stay will be back again

Mark from Adelaide, Australia
14 September 2015

 
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Accommodation was great, only negative was the traffic noise at night.... Thanks..

Aian from Adelaide, Australia
14 September 2015

 
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very good experience, lovely staff and great light

Melissa from Sydney, Australia
13 September 2015

 
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Birches was a very convenient location for our brief trip to Melbourne. The apartment was very comfortable, light , airy and well appointed. Alan was vey pleasant and helpful.

Deborah from Canberra, Australia
12 September 2015

 
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Very pleasant: facilities and services just as advertised, 3-3.5 star quality. Found apartment to be light and clean. Excellent quality bedding and lots of extra pillows and blankets. Nice bonus having Foxtel.

Carolyn from Brisbane (home City), Australia
02 September 2015

 
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We found Birches check in friendly and welcoming, we look forward to returning with our dogs!!! Great location, close to public transport, sporting grounds and parks,

Debbie from Melbourne, Australia
01 September 2015

 
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Very comfortable. Good value for money. Everything i needed. Enjoyed the spaciousness. Nice toiletries. Kitchenette excellent. Bed very comfy.

Margaret from Sydney, Australia
29 August 2015

 
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An enjoyable 4 nights stay.

Pauline from East Melbourne, Australia
25 August 2015

 
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Very happy with all aspects of our stay - will definitely stay again.

Barry from Melbourne, Australia
21 August 2015

 
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Staff were very helpful. We needed to extend our stay and it was no problem. We did find the traffic noise and also the noise from pedestrian crossing disturbing at times but otherwise very happy with our stay.

Sue from Melbourne, Australia
20 August 2015

 
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Staff very friendly and helpful, perfect location for access to medical facilities that we required

Glenda from Melbourne, Australia
18 August 2015

 
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Well equipped apartment, nicely furnished and laid out. Location close to hospitals and Vic parade but also some traffic noise. Car parking convenient and reasonable price. Staff helpful and friendly.

Maureen from East Melbourne, Australia
13 August 2015

 
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Great location for what we needed. Friendly staff

James from Melbourne, Australia
10 August 2015

many thanks for your feedback Birches Team
 
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Excellent service by all staff, perfect location and the ambience of the apartment was absolutely stunning as were all the facilities that were provided.

Phyllis from Melbourne, Australia
09 August 2015

Many thank for your lovely feedback Birches Team
 
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Excellent as usual. Refurbishing going on at present sometimes inconvenient but worthwhile for next visit. In apartment 9 the new blinds where welcome but unfortunately light from the street light shines straight through the split between the blinds onto the pillow nearest the window, my spot!. Probably little you can do about this. I've learned to dodge it.

Michael from Perth, Australia
06 August 2015

 
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Always enjoy our visits to Birches ... excellent location which suits our needs!

Meron from Ocean Grove, Australia
06 August 2015

 
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Very good, however the bed was very noisy, the wheels made a lot of noise on the hard floor.

Steven from Warrnambool, Australia
03 August 2015

 
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Good value for money. Great location and very accommodating staff.

Sheila from Darwin, Australia
13 July 2015

 
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For a 3 star property I was impressed. Large, bright apartment, loved the large windows, friendly staff. Comfy bed. Good value for money. Thank you for proving an 11am late check out. A nice stay, would reccommend to others. Thank you.

Rachael from Ballarat, Australia
13 July 2015

 
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Great place to stay - especially if you are driving and need parking

Shayne from Canberra, Australia
09 July 2015

 
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was a lovely overnite stay

Tony from Wangaratta, Australia
06 July 2015

 
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Great stay

Valerie from Flinders, Australia
03 July 2015

 
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It was agreat location .nothing was any trouble

Wendy from Melbourne, Australia
25 June 2015

 
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We stay regularly at Birches, as it perfectly suits our needs: very well located, comfortable, well equipped and pet friendly.

Jo from Flinders, Australia
18 June 2015

 
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Wonderful staff, so helpful, friendly and accommodating - they couldn't do enough to help, particularly Alan and Heather. Location was great, handy to hospitals, supermarket, take-away food and all were within a short walk. Secure parking is a bonus - and cheap in comparison to the car parks. Accommodation very comfortable and well equipped . Best of all a lovely comfy bed. Will certainly highly recommend and will definitely stay again. Thanks for making my stay so easy.

Katherine from Seaspray, Australia
17 June 2015

 
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Always enjoyable.

Don from Mt. Eliza, Australia
15 June 2015

 
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Overall very comfortable & quiet. A good location. Very happy to have found somewhere to stay with my pooch.

Gaye from Ballarat, Australia
14 June 2015

 
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very pleasant - nice room, great quiet location, & friendly staff.

Mark from Adelaide, Australia
10 June 2015

 
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