Efficient, good online booking experience, friendly reception and restaurant staff. Really REALLY like the default no air-conditioning and opening windows. Like the free wi-fi as well, no problems around it, all worked beautifully.

Sally from Canberra, Australia
03 May 2012

Great location and excellent value for money

Michael from Sandhurst, Australia
02 May 2012

Incredibly convenient near Southern Cross Station, across the road from the Melbourne Hub. On tram line. Outstanding attention to detail as an eco-friendly hotel. Great little lounge for reading, library with books to swap or just take or leave. Great free coffee machine. Adequate, healthy continental breakfast.

Rosemary from Sydney, Australia
02 May 2012

A great experience as usual. Looking forward to another stay in June with eggs benedict for breakfast. Told our brother and sister-in-law about the Alto Hotel and they will be joining us in June.

John from Melbourne, Australia
02 May 2012

Absolutely a pleasure to stay at Alto. Would definitely recommend to friends and family and would stay again next time I'm in Melbourne! I love the green/environmental aspects you guys have developed as part of the hotel. Great stuff!

Gregory from Perth, Australia
02 May 2012

Very pleasant stay, great breakfast and coffee, rooms quite small and no natural light. Very good location. Loved Bourke street.

Raluca from Sydney, Australia
30 April 2012

We had a wonderful time and the hotel was very impressive

Katrina from Melbourne, Australia
30 April 2012

We enjoyed our stay at Alto, and I was pleased with how quiet the room was in spite of being in the city. We were comfortable, and our 3-year-old son enjoyed the hot chocolate drink available in the lounge almost everyday we were there. All the staff we encountered (front desk, cleaning staff, food staff) were great. It is more expensive than other hotels, but we liked supporting a green hotel. Keep it up!

Jean from Kowloon, Hong Kong
29 April 2012

Comfortable and quiet room; helpful and pleasant staff at reception and in breakfast room ; umbrella in room very useful as it was raining that night and following morning; charming building.

Mary from Melbourne, Australia
28 April 2012

Fantastic. Great staff , good breakfasts and ideally located for public transport links

KEITH from Hamilton, United Kingdom
27 April 2012

We very much enjoyed our stay at the Alto. The staff were all very helpful and courteous, while the room was very pleasant and spotless. Thank-you, we intend to stay again.

Nigel from Melbourne, Australia
26 April 2012

Only complaint, upon checking in we were told breakfast was included by desk staff, but upon attending breakfast we were told it was not included, otherwise overall very good

David from Adelaide, Australia
23 April 2012

Convenient location for Skybus and other CBD office areas

Vanessa from Perth, Australia
23 April 2012

It was very good. The girls at reception on arrival were very friendly helpful and accommodating to 2 tired travelers off a long haul flights. Top marks to them

Kate from Whitstable, United Kingdom
22 April 2012

We enjoyed our stay at the Alto. The room suited our family size - not very spacious but quite cozy. The location was also conveinent. The complimentary coffee was great. Although we didn't get time to use the other facilities offered a the hotel (relaxation and the gym). It was our first time but we hope to be back again. Thank you.

JUSTINA from Melbourne, Australia
22 April 2012

Always happy to stay there, like the atmosphere and convenience.

Suzanne from Kyneton, Australia
22 April 2012

Once again a great stay at Alto. Am looking forward to booking my next trip, thinks once again Alto.

Natasha from Adelaide, Australia
21 April 2012

Great location and really nice people. Thanks for taking care of us :)

Jude from Wellington, New Zealand
21 April 2012

Very happy with the room, parking was easy to organise and well located, great service.

Alison from Melbourne, Australia
21 April 2012

Staff were very friendly and helpful, rooms clean and perfect location for train travellers

MIchelle from Melbourne, Australia
21 April 2012

Very nice and clean, great to be able to use stairs instead of lift. Staff were very helpful and friendly. Also loved the relaxation room.

Ksenia from Brisbane, Australia
20 April 2012

Polite & helpful staff, great room & facilities.

Clare from Perth, Australia
19 April 2012

Wonderful! I always feel safe and welcomed when I stay

Michelle from Launceston, Australia
19 April 2012

Had a great time. The hotel was great. Staff were very helpful. Bed was comfy. Furnishing was good. We would book again.

Rol from Adelaide, Australia
18 April 2012

Very comfortable and spotlessly clean. Have recommended Alto to many people.

Helen from Melbourne, Australia
17 April 2012

Friendly and helpfull staff, great breakfast, clean rooms and good facilities

Toby from Perth, Australia
17 April 2012

No real issues at all

Robert from Auckland, New Zealand
17 April 2012

Seamless

Dion from Perth, Australia
17 April 2012

Compliments to the hospitality staff in the kitchen during evening and breakfast service.

Donna from Melbourne, Australia
17 April 2012

We enjoyed our stay. The hotel has a very relaxed, friendly atmosphere. The dining room and library are cosy and comfortable. The decor was very attractive and modern but the character of the old building had been maintained which we really liked.

Shirley from Toronto, Canada
17 April 2012

a pleasant and stress free stay. Nice staff.

Judith from Sydney, Australia
16 April 2012

very good

Alan from Gold Coast, Australia
16 April 2012

We had a a wonderful time. Sidney (front desk) was wonderful and we will be returning. All staff were amazing. I tell all my friends.

Alenta from Perth, Australia
16 April 2012

pleasant and homely.

Lena from Adelaide, Australia
16 April 2012

We were very, very impressed. Will definitely recommend to others.

Susanne from Brisbane, Australia
16 April 2012

A very enjoyable stay and breakfast was excellent.

Timothy from Burnie, Australia
14 April 2012

hotel was convenient to tram and Southern Cross Station. Rooms were clean.

David from Houston, Tx, United States
14 April 2012

Excellent

Shirlene from Canberra, Australia
13 April 2012

A clean, comfortable hotel, with exceptioanlly friendly staff in an excellent location. would definitely stay here again!

Elizabeth from Melbourne, Australia
12 April 2012

Comfortable and friendly, good location and helpful stafff

Joanne from Syddn, Australia
12 April 2012

we enjoyed our stay at Alto Hotel

Geethasiri from Adelaide, Australia
12 April 2012

I enjoy my visits for business and would stay there for a private visit as well. I recommend the Alto to everyone I meet who travels to Melbourne!

Nick from Sydney, Australia
11 April 2012

The ratings say it all. The Alto is our preferred place to stay while in Melbourne - highly recommend to all. AAA+++

Peter from Melbourne, Australia
10 April 2012

We had a good experience staying at the Alto. The rooms and front entrance were a bit smallish, but the rooms were clean and amenities were more than adequate. The staff was friendly and helpful at the front reception. We enjoyed the complimentary apples and Easter chocolates, along with the coffee and tea service in the lobby. Our only compliant was that the towel service was inconsistent. Some days we had all of our towels, some days there were missing hand towels or face cloths. Otherwise, this was a great value hotel.

Christopher from Brisbane, Australia
10 April 2012

Very friendly staff in a convenient location. Will be back!

Ericson from Sydney, Australia
10 April 2012